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| Circular number | No. CI/CP-1 |
|---|---|
| Type | Commercial Circular |
| Topic | freight |
| Currency | Currency not verified |
Various reports and Returns submitted by booking, reservation parcel, goods
Training Module of Commercial – 2019 1 Training Module for Commercial-cum-Ticket Clerks Initial & Promotion Senior Commercial cum Ticket Clerks Initial Commercial Apprentice – 1st Phase Initial/Promotion Department Commercial Module No. CI/CP-1 Category Commercial cum Ticket Clerk Initial/Promotion Sr. Commercial cum Ticket Clerk Initial Commercial Apprentice – Ist Phase Initial/Promotion Stage Induction through RRB or Promotion through departmental examination Duration 60 working days / 360 Hours Module No. Description Hours Days CI/CP1/1 Foundation Course 18 03 CI/CP1/2 Coaching Theory 42 07 CI/CP1/3 Coaching Practical 36 06 CI/CP1/4 Goods Theory 36 06 CI/CP1/5 Goods Practical 36 06 CI/CP1/6 Accounts 30 05 CI/CP1/7 Safety Management 18 03 CI/CP1/8 Ethical Leadership & Soft Skills 12 02 CI/CP1/9 Information Technology 30 05 CI/CP1/I0 Establishment 18 03 CI/CP1/I1 Field Training (12 Days x 6Hours) 72 12 CI/CP1/I2 Examination 12 02 TOTAL 360 60 Training Module of Commercial – 2019 2 CI/CP-1/I FOUNDATION COURSE CI/CP-1/I.1 Admission formalities. CI/CP-1/I.2 General Administration - History and Development of Indian Railways, organisation of Indian Railways, Various working under Ministry of railways, future strategies. CI/CP-1/I.3 Transportation - Railways as a mode of transport in the country and key statistics, Organisation of function of Transportation department. CI/CP-1/I.4 Commercial - Organisation, role and functions, complaints and public relation. CI/CP-1/I.5 Safety - Organisation, role and functions, duties of Railwaymen in ensuring Safety and Security, Accident, causes and preventive measure, enquires, preparations of joint note & CRS organisation. CI/CP-1/I.6 Personnel - Organisation and functions. CI/CP-1/I.7 Accounts - Organisation, role and functions. CI/CP-1/I.8 Audit - Organisation, role and functions. CI/CP-1/I.9 Civil Engg. - Organisation, role and functions. CI/CP-1/I.10 Mechanical Engineering - Organisation, role and functions. CI/CP-1/I.11 Electric Engineering - Organisation, role and functions. CI/CP-1/I.12 S & T Engineering - Organisation, role and functions. CI/CP-1/I.13 Stores - Organisation, role and functions. CI/CP-1/I.14 Vigilance - Organisation, role & functions CI/CP-1/I.15 Security - RPF & GRP - Organisation, role and functions. CI/CP-1/I.16 Staff welfare – Provisions. CI/CP-1/I.17 Official Language Implementation – Importance – Various Incentives for qualifying in Hindi proficiency CI/CP-1/2 COACHING THEORY CI/CP-1/2.1 Organisation of Commercial Department, its functions, Reference Books and their use. CI/CP-1/2.2 Various classes of accommodation on railway, Minimum chargeable distance and Minimum Fare, superfast surcharge, reservation fee. Rounding off fare rules, combined ticket fare. CI/CP-1/2.3 Categorisation of stations, cleanliness of stations Passenger amenities at stations and in trains, facilities for lady passengers, Divyangjan, Sr. Citizen and Military personnel etc., cloak room, locker, retiring room, Waiting rooms, IVRS, NTES, Touch screen, PA system, rail travel service agents. Railway Tourist Agents. CBO/ CBA/OA. CI/CP-1/2.4 HOR, Identity card cum railway pass for MPs and Ex-MPs, Rail Travel Coupons for MLA/MLC & Accredited Press Correspondents and News Cameramen. CI/CP-1/2.5 Kinds of Rly. Passes – Class Eligibility, Luggage Free Allowance and other facilities and P.T.O. CI/CP-1/2.6 Various Railway Act sections related to commercial deptt., CI/CP-1/2.7 Booking Office - Functions, PRS, General office duties of commercial staff in booking, reservation, Kinds of journey and non journey tickets and details thereof, e-ticket, UTS, I-ticket. Break Journey Rule, Break Journey on various kinds of tickets and passes, Circular Journey, Foreign Tourist Ticket Through On Line. Various Military Warrants, Military
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