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Outsourcing of cleanliness at 50 major stations- Budget Announcement 2014-15

Commercial Circular No. 51 of 2014
Circularreservation

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Circular numberCommercial Circular No. 51 of 2014
File numberNo.2014/TG-IV/16/SAN/30/Comm.
TypeCommercial Circular
Topicreservation
Official PDFindianrailways.gov.in

Summary

Outsourcing of cleanliness at 50 major stations- Budget Announcement 2014-15 entire station which shall include the whole geographical area of the station

Text of the circular

GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
(RAILWAY BOARD)

No.2014/TG-IV/16/SAN/30/Comm. New Delhi, dated. 29-11.2 01 4

The General Managers,
All Zonal Railways

(COMMERCIAL CIRCULAR 0.51 oF 2014)
Sub: Outsourcing of cleanliness at 50 major stations- Budget Announcement 2014-15

., Please find-enclosed a copy of general guidelines to be followed by Zonal Railways while
inviting tenders for engaging professional/reputed agencies for the purpose of outsourcing of
; cleanliness at 50 major stations over Indian Railways

2. The list of 50 stations for outsourcing of cleanliness is enclosed.

Wherever the new integrated cleanliness contract cannot be awarded due to non expiry of
validity of existing contract or any other reason, General Managers may nominate other
alternative station(s) for this purpose with information to Railway Board.

3. In case departmental staff are rendered surplus, the applicability of extant rules relating to
matching surrender for creation of essential category posts or re-deployment of staff elsewhere
should be ensured?

4. A set of sample guidelines regarding special conditions of contract prescribing
service level evaluation is also enclosed. These may modified based on the requirements of each
station and could be considered for inclusion as a part of the contract.

This issues with the concurrence of the Finance Directorate of this Ministry.
Kindly acknowledge receipt. .

(Dr. S.K. Ahirwar)
Director, Traffic Commercial (G)
Railway Board.
Copy to:

1) The Chief Commercial Managers, All Zonal Railways.
2) FA & CAO, All Indian Railways.

Maw Do")

For Financial Commissioner,
Railway Board.

1.1

1.2

1.3

1.4

15

1.6

1.0 General Guidelines: -

The cleanliness contract should be an integrated contract covering the
entire station which shall include the whole geographical area of the station
covering tracks, platforms, all parts of the building, concourse, approach
road, parking area. In case of an enroute station the area between the two
home signals and in case of a terminal station, from the entry to the
circulating areas of the station to the home signal. Zonal Railways may also
include the coaching depots if they are located within the geographical area
of the station.

The scope of the cleanliness contracts shall include all areas and aspects of
cleanliness, ie., cleaning of the entire station area including tracks,
rag/rubbish picking, disinfection, pest and rodent control, garbage
collection, segregation of waste, disposal etc.

The cleaning contract should be given to one single agency and there should
be no mixed system of management. Departmental staff should be
redeployed to nearby stations which are managed departmentally ending
the mixed system prevailing there too.

Where cleanliness is done through departmental staff, deployment of staff
should be rationalized shift-wise and area-wise to ensure that each area is
attended to regularly at all times throughout the day.

The surface of the platform, concourse area including the cladding of the
walls should be reviewed and broken Kota/Shahabad stones or granites
should be replaced to make the surface amenable to easy cleaning.

The Medical Officers/Commercial Officers who are in charge of the
station cleanliness and Chief Health Inspectors (CHIs) should visit well-

50/CCTV

maintained public places like Airports, Five-star Hotels and Corporate
Hospitals to observe and learn from their upkeep practices.

1.7 Regular supervision of the contractors of AC waiting halls on Platforms,
Vehicle Parking lots, loading and unloading of parcels and catering units in
the station should be undertaken.

1.8 The Division shall prescribe the details of the uniform and the protective
gear which will be have to be provided to the staff by the contractor from
the first day of starting of the contract.

19 Attention to Infrastructure: Along with improved cleaning, infrastructure
at the station should be attended to enhance the clean look of the station.
An indic

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