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| Circular number | No. 2018/EnHM/13/01. |
|---|---|
| Date | 2020-06-29 |
| Type | Commercial Circular |
| Topic | reservation |
Review of Cost of Housekeeping of trains and stations Cleaning contracts should not be done for flag stations, suitable cleaning -
GOVERNMENT OF INDIA MINISTRY OF RAILWAYS _ RAILWAY BOARD No. 2018/EnHM/13/01. New Delhi, dt. 29.06.2020 General Managers All Zonal Railways . Sub: Review of Cost of Housekeeping of trains and stations Railways have put in significant efforts in improving cleanliness of trains and Stations, which is also being appreciated. Cleanliness is essential part of. passenger. service and must be carried out at improved level. However, scope exists to review the increasing cost on cleanliness of trains and stations. There is a specific dashboard item to reduce this expenditure by half . न With the outbreak of Covid-19 pandemic, passenger carrying trains are likely to have lesser occupancy due to reduction of discretionary, non-essential travel. Lesser footfalls and 100% provision of bio-toilets in BG coaches is expected to reduce certain cleaning requirements at stations including reduced frequency of cleaning of _ washable aprons. However, requirements of frequent cleaning and disinfection can © increase In the light of above, following actions may be taken for reduction/ control of - expenditure on housekeeping of trains and stations 1. Critically review contracts where feasible, find alternatives. .Review area and work content. Practical feasibility like . availability of space/ area/ coach: for cleaning work may be reviewed/ considered on case to case basis. 2. The requirement of workers may be critically assessed, keeping in view the area and work content, as minimum wages are being ensured. Housekeeping staff may be taken in unskilled and supervisor in semi-skilled category. They should. however be trained in necessary skills including soft skills. Considering better efficiency, yardsticks provided for the Railway staff need not be followed for contractor’s workers for outsourced activities. With rationalisation of work, wherever lump sum provisions are made, an indicative yardstick of around 24 of railways yardsticks may be followed for contract work. Some additional: man power may be provided for premium services as per requirement 3.. Leveraging technology and IT. e.g. linking bio-metric attendance to contractual payments, use of Shramik Kalyan portal to ensure payments to workers. 4. Mechanised cleaning contracts may be restricted to 325 NSG1-3 and 35 SG1 stations. Cleaning contracts should not be done for flag stations, suitable cleaning - imprest may be made available. In case of seasonal requirement with very high Pageiof5 9. footfall, some temporary arrangement can be made for flag stations. Normal cleaning contracts may be done as per requirement for other stations, where adequate Railway cleaning staff is not available. . Manpower required in each shift for cleaning of Stations may be suitably linked to footfalls. Requirement and frequency of cleaning of washable aprons should be reviewed in view of 100% provision of bio-toilets in BG coaches. Frequency of certain activities may be curtailed, like cleaning of glasses etc. The. reduction can be done by having 1 or 2 shifts instead of 3 shifts in certain areas on the basis of footfalls etc. . _ Tenders for Cleaning/ sanitation contracts for Stations may be done based upon activity without mentioning the specified manpower, and the tenderer should be asked to quote lump sum price duly indicating the manpower proposed to be deployed along with the deployment plan. Activities to be undertaken and areas to be cleaned will be specified in the tender documents, such as no. of platforms and approx. platform area, toilets, waiting rooms, FOBs, dust bins and waste handling, drains, track area / length, rag picking, circulating area etc. Some basic machines may be indicated without specifying numbers. Suitable measures of performance should be specified. Exemplary penalty can be introduced to prevent quoting of unworkable rates. . Cleaning of electrical, signal, telecom and other equipment such as lights, fans, . ACs, lifts, escalators, switch boards, panels, DG se
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