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| Circular number | No. 2020/EnHM/13/01/Pt.I |
|---|---|
| Date | 2024-07-10 |
| Type | Commercial Circular |
| Topic | reservation |
Review of Cost of Housekeeping of trains and stations Cleaning contracts should not be done for flag stations, suitable cleaning -
भारत सरकार/GOVERNMENT OF INDIA
रेल मंत ालय /MINISTRY OF RAILWAYS
रेलवे बोड/(RAILWAY BOARD)
No. 2020/EnHM/13/01/Pt.I New Delhi, dated: 10.07.2024
The General Managers
All Zonal Railways
Sub: Review of Cost of Housekeeping of trains and stations.
Ref: Railway Board’s letter no. 2020/EnHM/13/01/Pt.I dated 29/06/2020.
Kind attention is invited to Railway Board’s letter under reference wherein, inter-alia,
instructions for reduction in expenditure were issued to all Zonal Railways during COVID
period.
2. Several Zonal Railways have reported difficulties in maintaining requisite standards of
cleanliness & hygiene activities with reduced yardsticks with respect to manpower which
has resulted in increase in number of passenger complaints.
3. The matter has been examined in this office and it has been decided that Para 2, 12 & 15
of letter dated 29.06.2020 is henceforth withdrawn for better management of hygiene.
Accordingly, earlier instructions on the issues covered in these paras stands restored with
immediate effect.
4. This issue with the approval of Board [M/T&RS, MF and CRB & CEO].
Encl: As above
(Shailendra Singh)
Principal Exe. Director/ME/EnHM & Proj.
Railway Board
No. 2020/EnHM/13/01/Pt.I New Delhi, dated: 10.07.2024
Copy to:
Dy. Comptroller & Auditor General of India, Room No. 224, Railway Board, New
Delhi.
For Member (Finance)
Railway Board
2020/EnHM/13/01Pt.I
I/3099884/2024
Copy to: PCMEs, PFAs/All Zonal Railways.
2020/EnHM/13/01Pt.I
I/3099884/2024
GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
_ RAILWAY BOARD
No. 2018/EnHM/13/01. New Delhi, dt. 29.06.2020
General Managers
All Zonal Railways .
Sub: Review of Cost of Housekeeping of trains and stations
Railways have put in significant efforts in improving cleanliness of trains and
Stations, which is also being appreciated. Cleanliness is essential part of. passenger.
service and must be carried out at improved level. However, scope exists to review
the increasing cost on cleanliness of trains and stations. There is a specific
dashboard item to reduce this expenditure by half . न
With the outbreak of Covid-19 pandemic, passenger carrying trains are likely to have
lesser occupancy due to reduction of discretionary, non-essential travel. Lesser
footfalls and 100% provision of bio-toilets in BG coaches is expected to reduce
certain cleaning requirements at stations including reduced frequency of cleaning of _
washable aprons. However, requirements of frequent cleaning and disinfection can ©
increase
In the light of above, following actions may be taken for reduction/ control of
- expenditure on housekeeping of trains and stations
1. Critically review contracts where feasible, find alternatives. .Review area and
work content. Practical feasibility like . availability of space/ area/ coach: for
cleaning work may be reviewed/ considered on case to case basis.
2. The requirement of workers may be critically assessed, keeping in view the area
and work content, as minimum wages are being ensured. Housekeeping staff
may be taken in unskilled and supervisor in semi-skilled category. They should.
however be trained in necessary skills including soft skills. Considering better
efficiency, yardsticks provided for the Railway staff need not be followed for
contractor’s workers for outsourced activities. With rationalisation of work,
wherever lump sum provisions are made, an indicative yardstick of around 24 of
railways yardsticks may be followed for contract work. Some additional: man
power may be provided for premium services as per requirement
3.. Leveraging technology and IT. e.g. linking bio-metric attendance to contractual
payments, use of Shramik Kalyan portal to ensure payments to workers.
4. Mechanised cleaning contracts may be restricted to 325 NSG1-3 and 35 SG1
stations. Cleaning contracts should not
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