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| Date | 2020-06-25 |
|---|---|
| Type | Commercial Circular |
| Topic | reservation |
‘Clean My Coach’ scheme introduced - for any cleaning requirement in the coach in trains having OBHS service,
Housekeeping Dr. Prasad Modak Content ►Housekeeping Department at Indian Railways ►Existing Initiatives of Indian Railways ►Selected Best Practices in Housekeeping 25 June 2020 2 25 June 2020 3 Railway Board Directorate for Environment & House Keeping Management Member Rolling Stock Additional Member (Environment and House Keeping) Executive Director (EnHM) ME Executive Director (EnHM) CE Director Joint Director ► In April 2018, the Ministry of Railways and Railway Board introduced Environment & Housekeeping Management (EnHM) Department in the Boards to deal with the issues related to Environment as well as Housekeeping Management on Indian Railways. Scope of Work In August 2018, the Ministry decided to establish EnHM wings in Zonal Railways with the following scope of work under housekeeping: Execution as well as monitoring and coordination of Integrated Housekeeping function of coaching trains, major railway stations and coach maintenance depots. Functions include: ►Mechanized cleaning of all A1 and A category stations restricted to all passenger interface areas excluding retiring rooms and officers’ rest houses ►Mechanized cleaning of coaches (excluding EMUs & MEMUs) in Deports/Stations including Clean Train Stations ►Mechanized cleaning of coach maintenance depots excluding EMU & MEMU car sheds ►Pest & rodent control in A1 and A category stations, depots and coaching trains ►On board housekeeping services (OBHS) in coaching trains ►Linen management in Trains & A1 and A category stations ►Petty repairs to amenity fittings in toilets at stations 25 June 2020 4 Existing Initiatives of Indian Railways 25 June 2020 5 Swachh Railway Stations ►Imperative for all Railway Stations to be well maintained & clean, and to move towards the larger goal of a healthy, unpolluted environment. 25 June 2020 6 Swachh Bharat Mission launched on 2nd October 2014 to make the country clean and sanitized by 2nd October 2019 As part of the SBM Mandate – all Railways Stations to be well maintained and clean Image Source: Page 11 of Swachh Rail, Swachh Bharat Cleanliness Assessment Report (for non-suburban and suburban stations) 2019 Responsibilities of the Railway Management & Staff /Contracted Agency 25 June 2020 7 Clean environment for the passengers, vendors and railway staff Regular surprise inspection Attain and maintain high standards of cleanliness and general upkeep Train, control and supervise staff Control the issue of cleaning materials and equipment Maintain official records Cleaning standards, frequency and accountability are clearly defined Cleaning schedules Statutory requirements are met Cleanliness of Coaches and Station 25 June 2020 8 Mechanised cleaning of coaches in more than 145 coaching depots Clean My Coach scheme Rag picking contracts and garbage disposal contracts at more than 730 stations Clean Train Station scheme at 40 stations However, these cleaning facilities and schemes have been implemented at few select stations, and in broad gauge coaches with on-board housekeeping facility Cleanliness in Train Coaches 25 June 2020 9 Cleaning of coaches during the run of the trains is carried out through the onboard housekeeping facilities in 30% of the mail/express trains A standard bid document for housekeeping contracts has been developed Need to conduct frequent inspections and surprise checks on all trains to ensure that the contractors are adhering to the specifications mentioned in the contracts Cleanliness in Train Coaches 25 June 2020 10 On Board Housekeeping Service (OBHS) for cleaning of toilets, doorways, aisles and passenger compartments in more than 1000 pairs of trains ‘Clean My Coach’ scheme introduced - for any cleaning requirement in the coach in trains having OBHS service, passenger can send an SMS on a specified mobile number or use the App or webpage for logging request ‘Clean My Coach’ upgraded to ‘Coach Mitra’ facility, which has been introdu
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