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Cancellation of PRS counter ticket for Confirmed/RAC/Waitlisted tickets through IRCTC website or through 139 and collection of refundable amount across the…

Commercial Circular No. 36 of 2016 · 2016-04-19
Historical — likely supersededCircularreservation
Historical — likely superseded. This circular predates 2020 and has probably been replaced. Treat it as a record of what the rule was, not what it is. The official Railway Board PDF always prevails over anything shown here.

Open the official PDF on indianrailways.gov.in

Circular numberCommercial Circular No. 36 of 2016
File numberNo. TCH/2003/2015/Comp
Date2016-04-19
TypeCommercial Circular
Topicreservation
CurrencyHistorical — likely superseded
Official PDFindianrailways.gov.in

Summary

Cancellation of PRS counter ticket for Confirmed/RAC/Waitlisted tickets through IRCTC website or through 139 and collection of refundable amount across the PRS counter within the prescribed time limit hours for the confirmed tickets and upto thirty minutes for RAC/Waitlisted tickets before the

Text of the circular

~ Government of India (Bharat Sarkar)
Ministry of Railways (Rail Mantralaya)
Railway Board _

Commercial Circular No. Boot 2016

The General Managers oo
All zonal Railways

_ SUB: Cancellation of PRS counter ticket for Confirmed/RAC/Waitlisted tickets through
IRCTC website or through 139 and collection of refundable amount across the PRS
counter within the prescribed time limit .

REF: Commercial Circular Nos, 20 ,20A & 27 of 2016. dated 19.04.2016, 4.5.2016 &
20.05.2016 -

In continuation of above’ commercial circulars, it has further been decided that the
following may be inserted below Para(iv) (c) in Commercial circular No. 20 of 2016 as para (d)
& (e) as under:- .

Para (0) For tickets cancelled (including return journey tickets) before 24 hours of.the scheduled
train departure time

- Refund of fare as permissible can be collected on submission of original PRS counter ticket from

any PRS counter of Indian Railways upto 4 hours before the scheduled departure time of the
train in case of confirmed tickets and upto thirty minutes before the scheduled departure time of »
the train in case of RAC/waitlisted tickets

Para (e) For tickets cancelled (including return journey tickets) between 24 hours and upto 4

hours for the confirmed tickets and upto thirty minutes for RAC/Waitlisted tickets before the

scheduled departure time

Refund of fare as permissible can be collected-only at the journey commencing station or nearby
satellite PRS locations defined by Zonai Railways as notified in the commercial circular no, 20

and 27 of 2016

2. All other terms and conditions shall remain same.

3. This issues with the concurrence of Finance Directorate of Ministry of Railways.

. पाते बन्द, )
Director Passenger Marketing

. . Railway Board .
No. TCH/2003/2015/Comp Project ~ New Delhi, dated 29 .06.2016
Copy forwarded to: | ,
1. Dy. Comptroller & Auditor General of India (Railways), Room No.2 Ly Bhavan, |

2. FA&CAOs, All Indian Railways

oo)

New Delhi
Principal Directors of Audit, All Indian Railways. 0९१७

for Financial Commiissioner/Railways

--2/-

‘PC-2 —Geeta- Refund-139

No. TCIE/2003/2015/Comp Project | . New Delhi, dated 3° .06.2016

Gd wD लत

NDS

10.

PC-2 —Geeta- Refund-139

Copy forwarded for information & necessary action to:

CCMs, AH Indian Railways.
CCMs (PM), All Indian Railways. . ः
CRB,MT,F C, Secretary, DG/RHS,Railway\Board.AM(B),Adv(Finance),AM(IT),AM(C),
Adv(Vig),ED(A), EDF(C),ED(Chg.),ED(C&IS), EDTC(R), EDV(T), ED/Safety, DPR -
and TC(CR), V(SS), PR, TG-I, TG-V & F (C) Brariches, Railway Board. -

General Manager, Centre for Railway Information System (CRIS), .

व

_ Managing Director/IRCTC/New Delhi.

Director General, Railway Staff College, Vadodara.

' Managing Director, Konkan Railway Corporation Ltd., Belapur Bhavan,Plot No.6,
... Séctorl 1, CBD Belapur, Navi Mumbai-400 014. —

General Manager, Metro Railway, 33/1, J.L. Nehru Road, Kolkata-700071.
Chief Commissioner of Railway Safety, Lucknow.

“BEML LTD. Bangalore Complex, P.B.No 7501, New Thippasandra Post, Bangalore-

560075. . !
(Vikram Singh)
Director Passenger Marketing
ही Railway Board

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