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Rationalisation of time limit for collection of refund of fare on tickets cancelled through 139 or through IRCTC

Commercial Circular No. 01 of 2024 · 2024-03-04
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Circular numberCommercial Circular No. 01 of 2024
Date2024-03-04
TypeCommercial Circular
Topicrefunds
CurrencyCurrency not verified
Official PDFindianrailways.gov.in

Summary

Rationalisation of time limit for collection of refund of fare on tickets cancelled through 139 or through IRCTC PS/MR, PS/MoSR (D), PS/MOSR(J) for information to MR, MoSR (D) and MOSR(J).

Text of the circular

भारत सरकार (GOVERNMENT OF INDIA)
रेल मंत्रालय (MINISTRY OF RAILWAYS)
रेलवे बोर्ड (RAILWAY BOARD)

Commercial Circular No. 01 of 2024

No.TC 11/2003/2021/Refund on upgraded passengers (E-3370412) New Delhi, dated 04.03.2024

The Principal Chief Commercial Managers
All Zonal Railways

MD/CRIS, Chanakyapuri/New Delhi

MD/IRCTC, New Delhi

Sub: Rationalisation of time limit for collection of refund of fare on tickets cancelled through 139 or
through IRCTC

Ref: 1. Commercial Circular no. 13 of 2023 dated 14.08.2023
2. Commercial Circular no. 01 of 2023 dated 03.01.2023
3. Commercial Circular no. 36 of 2016 dated 30.06.2016
4. Commercial Circular no. 27 of 2016 dated 20.05.2016
5. Commercial Circular no. 20A of 2016 dated 04.05.2016
6. Commercial Circular no. 20 of 2016 dated 19.04.2016

Vide Commercial Circular no.13 of 2023 dated 14.08.2023, time limit for collection of refund of fare on
Counter tickets cancelled through 139 or through IRCTC has been rationalized on an experimental basis
for six months. The matter has been reviewed and it has been decided to extend the currency of
Commercial Circular No.13 of 2023 dated 14.08.2023 on an experimental basis for an another period of
one year i.e upto 29.02.2025.

2. The impact of above changes may please be furnished to this office by 31.12.2024 for further review.

3. This issues with the concurrence of Finance Directorate of Ministry of Railways.
4. CRIS and IRCTC may take necessary changes in this regard.

Ensure action accordingly and confirm.
ae
(Abhay Sharma)
Joint Director Passenger Marketing/Coord
Railway Board.

No. TC 11/2003/2021/Refund on upgraded passengers (E-3370412) New Delhi, dated 04.03.2024

Copy to:-
1. Dy. Comptroller & Auditor General of India (Railways), Room No.224, Rail Bh N Lhi
y , .224, ; Delhi.
2. PFAs, All Zonal Railways 8) ad
3. Director General of Audit, All Zonal Railways. (५0,
N

f : DY .04.2
or Member Finance, Rails Board. —

No.TC II/2003/2021/Refund on upgraded passengers (E-3370412) New Delhi, dated 04 न03.2024

Copy forwarded for information & necessary action to:

CRB & CEO, M(O&BD),Member Finance Railway Board.
PS/MR, PS/MoSR (D), PS/MOSR(J) for information to MR, MoSR (D) and MOSR(J).

1.

2.

3. ADV/MR, OSD/MR, OSD/Co-ordination/MR & Addl. PS/MR for information
4

5

. PED(Vig), PED(A), EDTC(R), EDIP of Railway Board.
. MD, Centre for Railway Information System (CRIS), Chanakyapuri, near National Rail

Museum, New Delhi for necessary Software changes.
6. MD, IRCTC, 1 1" Floor, Statesmans House, B-148, Barakhambha Road, New Delhi- 110 001.

7. Managing Director, Konkan Railway Corporation Ltd., Belapur Bhavan, Plot No. 6, Sector 11,

CBD Belapur, Navi Mumbai- 400 014.
Northern Railway, New Delhi for issue of necessary correction slips to Coaching Tariff.

re E

(Abhay Sharma)

Joint Director Passenger Marketing/Coord
Railway Board

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