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| Circular number | No. 2023/Catering/600/06 |
|---|---|
| Date | 2023-11-04 |
| Type | Commercial Circular |
| Topic | catering |
| Official PDF | indianrailways.gov.in |
letting Sub-letting of any kind during the contract operation is prohibited. Subletting of any kind, if noticed, must lead to termination of contract and debarment of licensee from future catering contracts. Following measures must be incorporated in the tender to confirm that there is no subletting. Measures may include but not limited to the following Route-wise cluster of trains and Base Kitchens shall…
GOVERNMENT OF INDIA MINISTRY OF RAILWAYS RAILWAY BOARD No. 2023/Catering/600/06 New Delhi, dated } 4/11/2023 The General Managers All Indian Railways The Chairman & Managing Director Indian Railway Catering & Tourism Corporation Ltd. New Delhi. (Commercial Circular Nog 4/2023) (Addendum to Catering Policy 2017- Para | and Para 3 of Catering Policy 2017) 1. Objective From the experience gained during the past few years after implementation of Catering Policy 2017, it has been necessitated that state of the art Base Kitchen infrastructure, adequate logistics and service infrastructure, deployment of qualified and skilled manpower to handle food production and services have to be put in place not only at originating but also at enroute stations to ensure service of good quality and hygienic food to passengers on trains. Hence, it is imperative that an experienced professional agency is vested with full accountability of production of meals and services on board under IRCTC’s direct supervision and monitoring of entire operations. 3. Catering Services in Mobile Units 3.1 Management of Catering Services 3.1.1 Catering services on trains over Indian Railways shall be managed by IRCTC under the framework of this policy and related instructions issued by Railway Board from time to time. The trains for catering services shall be approved by the Board. 3.1.2 Sharing of revenue/license fee between IR and IRCTC shall continue to be governed as per Para 3.1 and para 3.8.2 of Catering Policy 2017. 3.2 Clustering of Trains : 3.2.1 All trains shall be mapped with service locations and accordingly Base Kitchen shall be designated for pickup and supply of meals depending upon service requirements. Route-wise cluster of trains and Base Kitchens shall accordingly be formed in consultation with the Zonal Railways before invitation of bid. To consider adequate volume and economies of scale, award of contract shall be done for a cluster of trains and the Base Kitchens mapped with the cluster instead of an individual train. 3.2.2 (i) Clusters of trains and Base Kitchens shall be formed in the following two groups: a) Cluster A - Includes premium prepaid trains and Mail/Express trains with pantry cars. In one cluster of Premium Prepaid and Mail Express trains, if the total no. of trains in a cluster is up to 5 pairs, then the cluster should contain one premium prepaid train along Page 1 of 19 De Me? with Mail/Express trains. If the cluster contains 6 to 10 pairs of trains then it should have a maximum of two premium prepaid trains. b) Cluster B - Includes Mail/Express trains with Pantry Cars and TSV trains (cluster of upto 10 pairs of trains). In one cluster of Mail/Exp train with pantry car and TSV trains, if total no. of trains in a cluster is upto 5 pairs, then the cluster should contain minimum 01 pair and maximum “50% of the cluster” Mail/Exp with pantry car train pairs. If a cluster contains 6 to 10 pairs of trains then it should have minimum 02 pairs and maximum “50% of the cluster” Mail/Exp with pantry train pairs. (ii) Trains of only owning Zonal Railways (where primary maintenance is done) shall be taken up for forming a cluster. (iii) Trains in a particular route shall be taken up for clusters and not more than 10 pairs of trains should be taken in one cluster. (iv) It must be ensured that at least two clusters exist on one route/direction. 3.3 System of Allotment and Operationalization of Contract 3.3.1 Tenders shall be awarded for a cluster, consisting of locations required for commissioning of Base Kitchens and the trains identified in the cluster for service, through Two Packet Tender Systems (e-tender). The selected Service Provider shall be responsible for commissioning and operation of Base Kitchens at required locations along with service of meals in all trains of cluster which shall be pre-notified with the bid. 3.3.2 Contract agreement as well as Letter of Award (LOA) shall have Two Parts: (i) Part A - Commiss
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