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| Circular number | Commercial Circular No. 20 of 2017 |
|---|---|
| File number | No. 2016/TG-IIT/600/1/ |
| Date | 2017-02-24 |
| Type | Commercial Circular |
| Topic | catering |
| Official PDF | indianrailways.gov.in |
Catering Policy 2017 Hon’ble MR during Rail Budget 2016-17 has announced as under IRCTC shall be responsible for catering services through mobile catering units,
GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
RAILWAY BOARD
No. 2016/TG-IIT/600/1/ Pt. New Delhi, dated 24/02/2017
The General Managers
All Indian Railways
The Chairman & Managing Director
Indian Railway Catering & Tourism Corporation Ltd.
New Delhi.
(Commercial Circular No. © /2017)
Sub: Catering Policy 2017
Hon’ble MR during Rail Budget 2016-17 has announced as under:-
“69(i) IRCTC would begin to manage catering services in a phased
manner. IRCTC would unbundle catering services by creating a
distinction primarily between food preparation and food distribution.
69(iv) Adding 10 more IRCTC operated, mechanized, sophisticated base
kitchens to ensure fresh and hygienic supply of food on trains.
In light of the above, a new catering policy, in supersession of Catering Policy 2010 and
related guidelines, has been formulated and is enclosed for implementation. The revised policy
guidelines will be implemented with immediate effect.
This has the concurrence of Finance & Legal Directorates of Ministry of Railways.
Kindly acknowledge receipt of this letter.
Hindi version will follow.
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DA: As above. , owe (|
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(Shelly Srivastava)
Director/Tourism & Catering
Railway Board
No. 2016/TG-IM1/600/1/ Pt. New Delhi, dated 2/02/2017
Copy to: Ny
1. FA & CAO, All Indian Railways \\, ‘
2. ADAWRailways. an '
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For Financial Commissioner/Railways
GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
RAILWAY BOARD
No. 2016/TG-IIl/600/1/Pt. New Delhi, dated 24/02/2017
The General Managers
All Indian Railways
The Chairman & Managing Director
Indian Railway Catering & Tourism Corporation Ltd.
New Delhi.
1.
3.1
3.2
(Commercial Circular No. 2@ /2017)
CATERING POLICY 2017
OBJECTIVES
With the objective to provide quality food to our customers unbundling of
catering services on trains has been envisaged in Catering Policy 2017. This
policy supersedes Catering Policy 2010 and related instructions, unless
specifically referred to in this policy document.
IRCTC has been mandated to carry out the unbundling by creating a distinction
primarily between food preparation and food distribution. In order to upgrade
quality of food preparation IRCTC shall be setting up new kitchens and upgrade
existing ones
Modifications have been necessitated in the management of catering service
on mobile and static units to implement social objectives of the Government
besides encouraging fair competition in allotment of catering units over stations.
IRCTC shall be responsible for catering services through mobile catering units,
Base Kitchens, Cell Kitchens, Refreshment Rooms at A1 & A category of
stations, Food Plazas, Food Courts, Train Side Vending, Jan Ahaars. All other
catering units like Refreshment Rooms at B and below category of stations,
AVMs, Milk Stalls, trolleys shall be managed by the Zonal Railways.
DEFINITIONS: AS ANNEXURE- |
MANAGEMENT OF CATERING SERVICES IN MOBILE UNITS
All pantry car service contracts awarded by zonal railways shall be reassigned
to IRCTC on the same terms and conditions, as per the plan decided mutually
by IRCTC and Railways. Sharing of license fee between IR and IRCTC shall be
in the ratio of 40:60 in all cases other than departmentally managed units by
IRCTC wherein revenue shall be shared in the ratio of 15:85. Also all such
reassigned contracts should be got vetted by Legal Deptt. of Zonal! Railways.
IRCTC shall submit its business plan for approval of Railway Board, for
managing mobile catering services on the trains after the issuance of this
ran ; सु Page 1 of 20
a ty
3.3
3.4
3.5
policy. Business plan may be prepared by IRCTC separately for those trains in
which cost of meals is included in the ticket and for those where catering .s
optional. While framing the Business Plan IRCTC may take into consideration
the terms and conditions of existing contracts re-assigned to IRCTC and time
frame required to put into effect various provisions contained in paras 3.7, 3.8
and other relevant provisions of this policy.
{RCTC sh
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