C
Commercialpedia Indian Railways commercial circulars and policies

Standard Operating Procedure (SOP)’ for the ‘JPP’ of India Post and

No. 2020/TC(FM)/11/19 · 2023-01-27
Currency not verifiedCircularparcel
Currency not verified. Nobody has confirmed whether this circular is still in force. Check the present position before relying on it. The official Railway Board PDF always prevails over anything shown here.

Open the official PDF on indianrailways.gov.in

Circular numberNo. 2020/TC(FM)/11/19
Date2023-01-27
TypeFreight Marketing Circular
Topicparcel
CurrencyCurrency not verified
Official PDFindianrailways.gov.in

Summary

‘Standard Operating Procedure (SOP)’ for the ‘JPP’ of India Post and The consignments shall be booked at the Aggregation Centre (AC) in Parcel

Text of the circular

भारत सरकार /GOVERNMENT OF INDIA
रेल मंत्रालय /MINISTRY OF RAILWAYS
( रेलवे बोर्ड / RAILWAY BOARD )

No. 2020/TC(FM)/11/19 New Delhi, Date: 27.01.2023

The General Managers,
All Zonal Railways.

Sub: ‘Standard Operating Procedure (SOP)’ for the ‘JPP’ of India Post and

Indian Railways.
न के ने के के

Please find enclosed herewith a copy of the ‘Standard Operating Procedure (SOP)’ for
the ‘Joint Parcel Product (JPP)’ of India Post and Indian Railways.

This has the approval of Board (Member/O&BD).

DA: As above.
aml,»

Jt. Director Freight Marketing
Railway Board

Copy forwarded for kind information and necessary action please:

1. The Principal Chief Commercial Managers, All Zonal Railways.

2.Sh. Dushyant Mudgal, Dy. Director General (Mail Operations), Ministry of
Communications, Department of Posts, Dak Bhawan, New Delhi-01.

et PN डाक

वि य वि

Rail Post Gati Shakti Express Cargo Service

Rail Post Gati Shakti
Express Cargo Service
India Post and Indian Railways

Standard Operating Procedures

IRA डाक

India Post

Issued by Department of Posts and Ministry of Railways

Joint Parcel Product - Standard Operating Procedure Page 1

2.1

2.2

2:3

2.4

2.9

Background:

Consequent on the Budget Announcement of FY 2022-23 - in tune with the Gati
Shakti Master Plan, seeking collaboration between various Ministries — to provide
seamless solutions for movement of parcels, Indian Railways and Department of
Posts have collaborated and evolved a Joint Parcel Product (JPP). This document
details the Standard Operating Procedures that need to be followed in implementing
the product.

The product essentially focuses on providing an integrated service, with the first-mile
and last-mile service for parcels being executed by Department of Posts and the
middle mile transportation being handled by the Railways, with the interfaces being
suitably jointly managed.

The USPs of the JPP are palletization, time-tabled runs, end-to-end logistics service,
single documentation, insurance cover, reliability, safety, availability and cost
effectiveness.

All parcel above 35 kgs are covered under the ambit of the JPP.

Definitions:

Rail Post Gati Shakti Express Cargo Service: The Joint Parcel Product (JPP) of India
Post and Indian Railways will be termed as Rail Post Gati Shakti Express Cargo
Service.

Aggregation Centre: A designated place with the requisite infrastructure for processing
the consignment under Express Cargo Service will be termed as Aggregation Centre,
and may be developed preferably at mutually identified railway station.

Consignment: A consignment may consist of one or more parcels originating from one
consignor and destined to the same consignee.

Any customer who intends to send parcels weighing above 35 kgs avail Joint Parcel
Product service through any designated Aggregation Centre on pre-payment through
allowed modes of payment.

Any customer can ascertain the details of the Joint Parcel Product via a query form/
proposal form available on the websites of India Post (www.indiapost.gov.in) and Indian
Railways (https://parcel.indianrail.gov.in) so that any potential customer may request for
services on both of the websites. Indian Railways will share the details of such queries
received on the Indian Railways website with DoP through an API. Such request will
be catered by the concerned Divisional Head of the aggregation Centre and will
contact the customer accordingly.

Joint Parcel Product - Standard Operating Procedure
| eee

Page 2

3.1

32

3.3

3.4

3.5

3.6

3.7

Processing of Joint Parcel Product:

The customer can request for the pick-up of their consignments or bring it to the
designated aggregation centre for booking/ processing. The pick-up of such
consignments shall be done by authorized representative of the designated
aggregation centre. A decision for providing pickup service shall be taken by the
supervisor of the Aggregation Centre keeping in view of volume of the consignment(s).

A receipt as per the format (Anne

Extract shown above; the full text is available in the search app.

Related circulars

Search the whole library

Open this circular in the search app · Search all 4,025 documents