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| Circular number | No. 2020/TC(FM)/11/19 |
|---|---|
| Date | 2023-01-27 |
| Type | Freight Marketing Circular |
| Topic | parcel |
| Currency | Currency not verified |
| Official PDF | indianrailways.gov.in |
‘Standard Operating Procedure (SOP)’ for the ‘JPP’ of India Post and The consignments shall be booked at the Aggregation Centre (AC) in Parcel
भारत सरकार /GOVERNMENT OF INDIA रेल मंत्रालय /MINISTRY OF RAILWAYS ( रेलवे बोर्ड / RAILWAY BOARD ) No. 2020/TC(FM)/11/19 New Delhi, Date: 27.01.2023 The General Managers, All Zonal Railways. Sub: ‘Standard Operating Procedure (SOP)’ for the ‘JPP’ of India Post and Indian Railways. न के ने के के Please find enclosed herewith a copy of the ‘Standard Operating Procedure (SOP)’ for the ‘Joint Parcel Product (JPP)’ of India Post and Indian Railways. This has the approval of Board (Member/O&BD). DA: As above. aml,» Jt. Director Freight Marketing Railway Board Copy forwarded for kind information and necessary action please: 1. The Principal Chief Commercial Managers, All Zonal Railways. 2.Sh. Dushyant Mudgal, Dy. Director General (Mail Operations), Ministry of Communications, Department of Posts, Dak Bhawan, New Delhi-01. et PN डाक वि य वि Rail Post Gati Shakti Express Cargo Service Rail Post Gati Shakti Express Cargo Service India Post and Indian Railways Standard Operating Procedures IRA डाक India Post Issued by Department of Posts and Ministry of Railways Joint Parcel Product - Standard Operating Procedure Page 1 2.1 2.2 2:3 2.4 2.9 Background: Consequent on the Budget Announcement of FY 2022-23 - in tune with the Gati Shakti Master Plan, seeking collaboration between various Ministries — to provide seamless solutions for movement of parcels, Indian Railways and Department of Posts have collaborated and evolved a Joint Parcel Product (JPP). This document details the Standard Operating Procedures that need to be followed in implementing the product. The product essentially focuses on providing an integrated service, with the first-mile and last-mile service for parcels being executed by Department of Posts and the middle mile transportation being handled by the Railways, with the interfaces being suitably jointly managed. The USPs of the JPP are palletization, time-tabled runs, end-to-end logistics service, single documentation, insurance cover, reliability, safety, availability and cost effectiveness. All parcel above 35 kgs are covered under the ambit of the JPP. Definitions: Rail Post Gati Shakti Express Cargo Service: The Joint Parcel Product (JPP) of India Post and Indian Railways will be termed as Rail Post Gati Shakti Express Cargo Service. Aggregation Centre: A designated place with the requisite infrastructure for processing the consignment under Express Cargo Service will be termed as Aggregation Centre, and may be developed preferably at mutually identified railway station. Consignment: A consignment may consist of one or more parcels originating from one consignor and destined to the same consignee. Any customer who intends to send parcels weighing above 35 kgs avail Joint Parcel Product service through any designated Aggregation Centre on pre-payment through allowed modes of payment. Any customer can ascertain the details of the Joint Parcel Product via a query form/ proposal form available on the websites of India Post (www.indiapost.gov.in) and Indian Railways (https://parcel.indianrail.gov.in) so that any potential customer may request for services on both of the websites. Indian Railways will share the details of such queries received on the Indian Railways website with DoP through an API. Such request will be catered by the concerned Divisional Head of the aggregation Centre and will contact the customer accordingly. Joint Parcel Product - Standard Operating Procedure | eee Page 2 3.1 32 3.3 3.4 3.5 3.6 3.7 Processing of Joint Parcel Product: The customer can request for the pick-up of their consignments or bring it to the designated aggregation centre for booking/ processing. The pick-up of such consignments shall be done by authorized representative of the designated aggregation centre. A decision for providing pickup service shall be taken by the supervisor of the Aggregation Centre keeping in view of volume of the consignment(s). A receipt as per the format (Anne
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