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| Circular number | No. 2020/TC(FM)/11/19 |
|---|---|
| Date | 2023-02-10 |
| Type | Commercial Circular |
| Topic | parcel |
| Currency | Currency not verified |
let the contract to any other party, failing which the contract is liable to be terminated without any notice to the Aggregator, and their empanelment will be cancelled Any Aggregator shall not be debarred, unless such the Aggregator has been given
‘Joint Parcel Product – Rapid Cargo Service’ (JPP-RCS) –REVISED POLICY OF JPP 1. BACKGROUND: Indian Railways and Department of Posts have collaborated and evolved a Joint Parcel Product (JPP). The product essentially focuses on providing an integrated service, with the first-mile and last-mile service for parcels being executed by Department of Posts and the middle mile transportation being handled by the Railways, with the interfaces being suitably jointly managed. Presently, Indian Railways is running Joint Parcel Product – JPP trains on 13 identified routes (on round trip basis), in collaboration with India Post. These trains are time tabled services. With a view to improve the utilization of these services and offer tailor–made logistics to meet specific needs of the customer and provide door-to-door services, it is planned to introduce provision for utilization of the parcel space available in the existing as well as prospective JPP trains, by other Aggregators also. Further, to facilitate the use of these services, a virtual aggregation platform is also being introduced for Aggregators to have information about the services. The revised policy is in supersession of the JPP policies and circulars, issued vide Railway Board’s letters stated as below: 1. Letters No. 2020/TC(FM)/11/19, dated 10.02.2023, 23.02.2023, and 10.03.2023. 2. Letters No. 2020/TC(FM)/11/19-Part(2), dated 13.10.2022, 27.01.2023, and 10.02.2023. 3. Letter No. TC-II/2046/21/Time Tabled Parcel Express (E-3360247), dated 25.01.2023. 4. Letter no. Nil, dated 05.02.2023, issued by ED/SP&I. 5. Letter No. 2022/TC(FM)/10/04, dated 13.04.2023. This revised policy would be known as ‘Joint Parcel Product – Rapid Cargo Services (JPP-RCS)’. 2. OBJECTIVE: The modal share of railways in the national transport system is 28% as of the year 2023. With the vision to increase it, it is necessary that more and more industry move their goods and products through railways. This could be done by tapping into parcel segment via online booking in the existing parcel services of railways through SLR/ and VPU coaches and special parcel express trains. The modal share in parcel can be increased by creating an enabling framework for the movement of such loads by facilitating the aggregation through an Online Virtual Aggregator Platform and also by providing door-to-door services for such consignments. 3. DEFINITIONS: 3.1 Aggregator(s): The freight forwarder/ transporter/ company whom IR has empanelled on Pan India basis to integrate rail and road services for providing complete logistics, including door to door services to the customers. And include the legal representative of Aggregator(s). The Aggregator(s) shall be the consignor/ consignee for booking/ loading/ unloading of consignments into/ from Parcel Coach(es) of JPP-RCS. 3.2 Claim: Claim/demand raised by the customer for deficiency in service or damages/loss of goods or any injury to customer or third party resulting from the services offered by the Aggregator or IR as the case may be. 3.3 Consignor/ Consignee: The Aggregator who aggregates the consignments from different customers, and book/ load/ unload the same into/ from the Parcel Coach(es) of JPP-RCS. 3.4 Deficiency in Service: An act or omission in providing logistic service to customer which results in claim or causes customer dissatisfaction and loss of reputation to IR. 3.5 “First Mile Connectivity” shall mean the transportation and handling services to be provided by AGGREGATOR for movement of a Consignment from loading point to originating station; 3.6 Forwarding Note: Forwarding Note means ‘Standard Form’ of offer for transportation of goods which will contain details of cargo and consignee/consignor, and other details like TIN etc. for booking of containers. 3.7 Free Time: Time allowed for loading/ unloading of parcel from and into coaches or the time allowed for storage of
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