C
Commercialpedia Indian Railways commercial circulars and policies

MERS Procedure Order

Currency not verifiedStudy materialgeneral
Currency not verified. Nobody has confirmed whether this circular is still in force. Check the present position before relying on it. The official Railway Board PDF always prevails over anything shown here.

No official Railway Board PDF has been traced for this entry yet. The text below was read from the document held in the library.

TypeCommercial Circular
Topicgeneral
CurrencyCurrency not verified

Summary

3.2.|f the customer is a first time customer for the MERS portal, he shall receive an OTP

Text of the circular

Annexure
PropoEed Procedure for Miscellaneous E-Receoits System (MERSI qortal
A Miscellaneous E-Receipts System (MERS) portal has been developed by CRIS under
instructions from Railway Board. lt shall be used by user departments of lndian Railways to receive
miscellaneous earnings through digital mode from their customers. ln Phase t, the portal may be used
for the purpose of receiving miscellaneous earnings and/or receipts suct as way leave charges, lease
charges, dues from State Governments and PsUs, etc. The detailed procedure proposed for using the
portal is as under:
1. Repistration of Railwav Authorities usins the Poltal
1.1.There are two levels of registration ofthe Railway Authorities: one at supervisory level
and one at officer level ofthe user department at each Division/Accounting Unit.
1.2.The registration would be through application to the TAMS team at CRIS in the
following format:
Name
of the
Official
Designation
Official
the
of
2onal
Railway
of the
Official
Division /
Accounting
Unit of the
Official
Mobile
no of
the
Official
E-mail
lD of
the
Official
Whether at
Supervisory
Level or
Officer
Level
1.3.The application should come from the Branch Officer (JAG/SG) of the concerned user
depa rtment.
1,4.The Sr DFMS of the Divisions and the Dy CAO/TS and Dy FA/Books of the Zonal
Railways may a lso similarly apply for their registrations for the purpose of viewing and
using the MIS Reports for accounting purpose.
1.5.The scanned copy of the applications may be sent to khare_salll@cris.org.in or
kishore_nitin@cris.orB.in.
1.6. TAMS team of CRIS on receipt of the applications shall issue USER lDs and PASSWORDS
to the concerned Railway Authorities.
1.7.The concerned Railway Authority on receipt of the user id and password should log in
to the MERS portal and change the password provided to him or her. The change in
password is OTP based, i.e. the Railway Authority while trying to change the password
shall receive an OTP both on the mobile no and the e-mail id provided in the
application for him or her. lt has been made mandatory in the MERS to change the
existing password every 30 days.
1.8.The 
URL 
to 
access the 
MERS portal 
is
Alternatingly, the portal may be accessed by using the URt
' 
and clicking on the link "Login for
Miscellaneous E-Receipts System."
Feeding of Details of Sanction in favour of Railwav Customer for ReceivinE Money bv Railwav
AuthoriW
2.1,The supervisory level Railway Authority shall log in to the MERS portal after
competent authority has sanctioned the proposalfor receiving money from a Railway
customer.
Page 1 of 3

2.2. He shall fill in all the relevant details of the Railway customer as contained in the
sanction order. He shall also upload a scanned copy ofthe sanction order and click on
submit.
2.3.Once the supervisory level Railway Authority has submitted entry of Railway customer
details, it shall become available for the designated officer level Railway Authority for
according his approval,
2.4.The officer level Railway Authority shall loB into the portal using his log in details and
shall accord approval to the entry already done by the supervisory level authority.
2.5.On according of approval, MERS would send a text message (along with an OTp) both
to the mobile no and the e-mail id (as fed by the Railway Authority) of the concerned
Railway customer to register himself with the M ERS porta I for making payment to the
Railways.
2.6.|f the Railway customer is already a registered customer on the system and is a
returning customer, there is a link available on the'sanction details entry' page for
the Railway Authority to search and prefetch the registered details of the customer.
ln that case, only the relevant details of the current sanction and a scanned copy of
the current sanction order have to be fed by the supervisory level authority.
2.7,lt may be noted that approval of the officer level authority shall still have to be given
for the current sanction in favour of a returning registe

Extract shown above; the full text is available in the search app.

Related circulars

Search the whole library

Open this circular in the search app · Search all 4,233 documents