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Clarification on booking of YTSK tickets through telephone

Commercial Circular No. 81 of 2017
Historical — likely supersededCircularuts
Historical — likely superseded. This circular predates 2020 and has probably been replaced. Treat it as a record of what the rule was, not what it is. The official Railway Board PDF always prevails over anything shown here.

Open the official PDF on indianrailways.gov.in

Circular numberCommercial Circular No. 81 of 2017
TypeCommercial Circular
Topicuts
CurrencyHistorical — likely superseded
Official PDFindianrailways.gov.in

Summary

Clarification on booking of YTSK tickets through telephone Secretary General, Federation of Railway Officers Association (FROA), Room No.

Text of the circular

GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
(RAILWAY BOARD)

- -— No, 2017/TG-1/23/P/YTSK Date: OF .12.2017

Principal Chief Commercial Managers,
All Zonal Railways. .

(Commercial Circular no. 3 | of 2017) .
Sub: Clarification on booking of YTSK tickets through telephone.

With a view to expanding the facilities for issuing of tickets (both
reserved and unreserved) and allowing public private partnership in
establishment and operation of computerized PRS-cum-UTS terminals at
centres called Yatri Ticket Suvidha Kendra (YTSK), the YTSK scheme was
launched vide Commercial Circular no. 33 of 2014. Thereafter, on the basis
of feedback received, amendments have been made in the scheme from time
to time. .

2. A reference has been received from Northern Railway forwarding
therewith a request received from YTSK Association, Delhi’s to permit
YTSKs to book tickets on telephone. In this comection, the Association has
referred to the feature of booking reserved ticket telephonically which finds —

mention in both RTSA Rules, 1985 as well as RTSA Rules, 2014 (under

which RTSAs started functioning as e-ticketing agents).

3. The matter has been examined in this office and keeping in view the

fact that the provision for booking reserved ticket telephonically figures in

RTSA Rules,.1985 as well as RTSA Rules, 2014 and also in Computerised

Ticket Service Provider Licencee (CTSPL) scheme which was introduced in

the year 2000 allowing provision of PRS terminals to RTSAs, it has been

decided that YTSKs may be allowed to book tickets on telephone. However,

Zonal Railways are requested to ensure that in case the YTSK licensee acts _
on a telephone call, a written request shall be obtained by the Licensee from

the client before delivering the railway ticket to him.

4. Necessary instructions may be issue to all concerned accordingly.

eet |
We 11१५
(Harvinder Singh)
Jt. Director Traffic Commercial (G)
Railway Board

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_ 10.

11,

13.
14.

“CCM/PMs and CCM/PSs, all Zonal Railways. Bn
EDV(T), EDFC, DVT, DF(C), PPS/FC, OSD/TC, F(C) & V(SS) branches of

Railway Board.

GGM/ITARCTC, B 148, 11th Floor, Statesman House, Barakhamba Road, New
Delhi - 110001

Managing Director, CRIS, Chanakyapuri, New Delhi.

Director General, Professor/Training & Professor/Commercial Rai iway Staff
College, Vadodara.

The Principals, Zonal Railway Training. Institutes, Central Railway/Bhusawal,
Eastern Railway/Bhuli-Dhanbad, Northern Railway/Chandausi, East Central
railway/Muzéaffarpur, NF Railway/Alipurduar, Southern Railway/Trichy, South
Central Railway/Moula Ali, SE Railway/Sini, North Western Railway/Udaipur.
Director, Indian Railway Institute of Transport Management, Hardoi Bypass Road,
Manak Nagar, Lucknow-226001 1. Be

General. Secretary, National Federation of Indian Railwaymen (NFIR), 3,
Chelmsford Road, New Delhi.

General Secretary, All India Railwaymen Federation ( AIRF), 4, State Entry Road,
New Delhi. क्र . -
Secretary General, Federation of Railway Officers Association (FROA), Room No.
370, Rail Bhawan, New Delhi. थे

Secretary General, Indian-Railways Promotee Officers Federation (IRPOF), Room
No, 268, Rail Bhawan, New Delhi. . ह

Secretary General, All India RPF Association, Room No. 256-D, Rail Bhawan, New:
Delhi.

CTM, Metro Railway, Metro Rail Bhawan, 33/1, J.L. Nehru Road, Kolkata-71.

MD, Konkan Railway Corporation Ltd., Belapur Bhavan, Plot No.6, Sector 1 1, CBD
Belapur, Navi Mumbai-4006 14.

के भर मे के भर मद ने

भारत WR/GOVERNMENT OF INDIA
रेल FaIea/MINISTRY OF RAILWAYS
(tad ats/RAILWAY BOARD)

सं. 2017/टीजी-1/23/वाईटीएसके दिनांक 07.12.2017

_ प्रधान मुख्य वाणिजियक प्रबंधक,
सभी क्षेत्रीय रेलें।

(2017 का वाणिज्यिक परिपत्र सं, 81)

विषय: टेल्लीफोन के माध्यम से वाईटीएसके टिकटों की बुकिंग के संबंध में स्पष्टीकरण।

टिकटें (आरक्षित तथा अनारक्षित दोनों) जारी करने के लिए सुविधाओं का विस्तार करने तथा
संस्थापनाओं में सार्वजनिक निजी भागीदारी को अनुमेय करने और केन्द्रों पर कम्प्यूटरीकृत पीआरएस-
कम-यूटीएस टर्मिनलों fies यात्री टिकट सुविधा केन्द्र (व

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