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| Circular number | Commercial Circular No. 55 of 2017 |
|---|---|
| File number | No. 2014/TG-1/23/PRS |
| Type | Commercial Circular |
| Topic | uts |
| Currency | Historical — likely superseded |
| Official PDF | indianrailways.gov.in |
Clarification regarding Yatri Ticket Suvidha Kendra (YTSK) The scheme of YTSK.:was. introduced vide.Commercial. Circular_no,.33_of....-... ... General Secretary, National Federation of Indian Railwaymen (NFIR), 3,
कि ं MINISTRY OF RAILWAYS
(RAILWAY BOARD)
No. 2014/TG-1/23/PRS Terminal | New Delhi dated {°].07.2017
Chief Commercial Managers, )
All Zonal Railways.
(COMMERCIAL CIRCULAR NO. §5 OF 2017)
Sub: Clarification regarding Yatri Ticket Suvidha Kendra (YTSK)
The scheme of YTSK.:was. introduced vide.Commercial. Circular_no,.33_of....-... ....
2014 and provisions of the scheme have been modified vide CC nos, 35, 37, 39,-40
& 45 of 2014 and 21&59 of 2015
2. Representations have been received from YTSK associations to make certain
modifications in the provision of the scheme. The suggestions received were
examined in. consultation with Finance, Accounts, Legal. and C&IS Directorate of
Ministry of Railways and it has been decided as under:-
ns
शाप गए दर व
3. Issue raised —_ Decision taken —
No.
For opening day reservation in case of
general as well as Tatkal, the restriction
of not allowing booking during the first
30 minutes should continue, however, for |.
the trains which have already become
open for booking on the previous day
should be allowed to be booked. This
should be applicable to both general as
well as Tatkal reservation,
¥TSKs may. be allowed the facility of
advancement/ postponement of journey,
however, the facility of issuing circular
joutney ticket ‘may not be extended to
YTSKs. |
‘In case YTSKs desire to have separate
PRS and UTS terminal, the same may be
provided to them. However, the entire
cost (for installation as well as recurring
cost of its maintenance) shall be borne by
the licencee.
YTSK should be allowed to start
booking at 0800 a.m. ie. without the
present restriction of 30 minutes or they
may be allowed to book tickets for the
trains which have been already opened’
| for booking
Facility of modification of ticket &
issuing of circular tour tickets.
Separation of PRS & UTS counters:
There is a facility of selling of the UTS
{General ticket) on “Yatri Ticket
Suvidha Kendra terminals, however due
to the connectivity of the same with
_| PRS counters and there is long queue
.| on the PRS counters, hence the fault
often took place, thus the counter for
the UTS should be separated.
Staff ID Card: During the making of the.
ticket on Yatri Ticket Suvidha Kendra
sometimes due to loss of - the
connectivity, the staff of the YTSK has
to go for making linker/modem on and
off, but in the absence of the ID Card,
the reservation supervisor or RPF staff
prevents them from doing the same.
Any fault in S&T equipment has to be set
right by Railway staff. Zonal Railways
may, however, ensure that such
complaints should be attended on priority |
so that issuing of tickets is not hampered.
r = Lee eee nee MANET
Instructions have already been issued
vide Commercial Citcular no. 78 of 2 '6
wherein Railways have been advised to
instruct ¥YTSKs to get installed POS
machines and accept payments through
all banks debit/credit cards for, issuing
both reserved and unreserved tickets.
They have also been asked to accept
payment through other modes like UPI,
USSD, e-wallet, Aadhaar enabled
गए पाए = os ols neornrent Systems. However, itis clarified | —
that as per Controller General of
‘| Accounts/Ministry of Finance’s
instructions integration of private e-
wallets with the accredited bank for issue
of PRS/UTS tickets is not permissible. As
such, payment through private e-wallets
(e.g. PayTM, Freecharge etc.) shall not
be allowed
Facility of reservation through credit
card: The corporate clients, government
employees and LTC passengers also
wanted to make payment through credit
card and debit card against the railway
ticket; hence permission should be
granted for installation of the machine
for deducting the payment to be made
through credit card and debit card on all
Y¥TSK
YTSKs are there to facilitate passengers |.
in getting reserved as well as unreserved
tickets, As such, Zonal Railways should
give addresses and phone numbers of the |
YTSKs working on their Railways on
Zonal Railway’s website,
Advertisement: YTSK member
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