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| Circular number | Commercial Circular No.39/2017 |
|---|---|
| File number | No. 2015/TG-V/12/3 |
| Date | 2017-06-08 |
| Type | Commercial Circular |
| Topic | ticket-checking |
| Official PDF | indianrailways.gov.in |
Revision of Duty List of Train Conductors in LAC, 2AC, 3AC and Ist Class He shall check the tickets of the passengers in the coach and guide the passengers in
GOVERNMENT OF INDIA MINISTRY OF RAILWAYS (RAILWAY BOARD No. 2015/TG-V/12/3 New Delhi, dated: 8/06/2017 The Chief Commercial Managers, All Zonal Railways (Commercial Circular No.39/2017) Sub:- Revision of Duty List of Train Conductors in LAC, 2AC, 3AC and Ist Class. Ref:-Board’s letter No. 2015/TG-V/12/3 dated 04.10.2016 (CC.No. 58/2016) The list, highlighting some of the important duties /responsibilities of various categories of the ticket checking staff such as Train Superintendent, Train Conductor and TTEs were issued vide Board’s Commercial Circular No. 58/2016. Further, in order to achieve greater control over the activities related to provision of on- board catering services and to provide real time assistance to the travelling public for enhanced customer experience, the duty list of the Train Conductors needs to be redefined on the similar lines to the duties assigned to a Train Superintendent. In view of the above, a modified consolidated duty list of Train Conductors, adding the new sets of duties in duties already stipulated vide Board’s CC No.58/2016 with slight modification is enclosed, The revised duty lists shall be as follows and should be brought to the notice of all concerned, , DUTY LIST OF TRAIN CONDUCTORS IN 1AC 2AC A ESSER CONDUCTORS IN IAC, 2AC, 3AC AND FIRST CLASS, EN Ng ENR INI EUNDS ECL ASS, 1, He shall report for duty atleast one hour before the scheduled departure of the train at the train originating station and atleast half an hour before the schedule arrival of the train at the intermediate station. He shall invariably declare his personal/private cash in his custody in the private cash register maintained in the TTE Lobby, before commencement of his official duties. He shall wear a neat and clean uniform (as prescribed by the competent authority) along with number, badge, name plate, etc. 3. He shall “Sign On” and “Sign Off? on the register maintained at the station for this purpose. 13. ना 2 हा He shall obtain complete position of the reservations, check the same on train, maintain records (Charts, etc.) and hand over to the reliever complete and correct details showing the vacant berths/seats of all coaches under his charge. He shall check the tickets of the passengers in the coach and guide the passengers in occupying their accommodation. He shall prevent illegal/unauthorized entry in the coach including the platform ticket holders. He shall ensure that the number of passengers does not exceed the number of passengers indicated in the reservation chart and also that only bonafide passengers are occupying seats/berths in the coaches allotted to him. He shall collect railway dues such as reservation, supplementary and other charges and issue EFTs for all such railway dues collected by him from passengers promptly without fail. He will ensure that passengers in the coach do not carry heavy luggage in their compartments causing inconvenience to fellow passengers and assists such passengers to transfer the luggage to Luggage Van/Cabin. He shall take care of the passenger amenities and cleanliness of the coaches, checking and - ensuring that they are in proper working order, especially the condition of washroom/toilets and drinking water facilities (if available in the train). He shall help in disseminating information to passengers about the availability of On Board Housekeeping Services (OBHS) staff (if available on his train) on board, along with their mobile phone numbers, so that passengers can make use of the services of OBHS staff (along with their specific location in each coach) should be suitably publicized among the train passengers by the Train Conductor and all the ticket checking staff on board i the train. . He shall take care that the doors of the coaches are kept latched during run of the train and open them as and when required by the passen gers at the station platforms only. . He shall ensure that the end doors of the vestibule coach are kept locked
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