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Review of Rail Travellers’ Service Agents (RTSAs) Scheme

Commercial Circular No. 22 of 2014 · 2014-05-07
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Circular numberCommercial Circular No. 22 of 2014
File numberNo. 2004/TG-I/23/P/Review/Pt.
Date2014-05-07
TypeCommercial Circular
Topicclaims
Official PDFindianrailways.gov.in

Summary

Review of Rail Travellers’ Service Agents (RTSAs) Scheme On expiry of the licence of RTSA, the access provided to RTSA shall be deactivated by IRCTC unless the

Text of the circular

rete TEINS

GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
(RALLWAY BOARD)

Wek ike

No. 2004/TG-I/23/P/Review/Pt. | New Delhi, dated 20,05,2014

The Chief Commercial Managers,
All Zonal Railways.

(Commercial Circular No. 22 of 2014)
Sub: Review of Rail Travellers’ Service Agents (RTSAs) Scheme

At present Rail Travellers’ Service Agents (RTSAs) are appointed as per

provisions of Authorisation of RTSA Rules 1985 as amended from time to time. In

2004, a decision was taken to modify RTSA Rules with a view to ban entry of
RTSAs in Computerized Passenger Reservation (PRS) centres and to allow them to
book reserved tickets only through internet |

1.1. Since RTSA ‘Rules were. notified in pursuance of judgement passed by

Hon’ble Supreme Court, an application was moved in Hon’ble Supreme Court
seeking permission on this account

2, After getting consent of Hon’ble Supreme Court, these rules have been

amended in consultation of Ministry of Law and Authorisation of Rail Travellers

Service Agents Rules, 2014 have been notified in the Gazette vide S.O.No,1219(E)
dated 07.05.2014, a copy of which is enclosed. After notification of these Rules

now RTSAs are not authorised to book reserved tickets through computerised PRS
centres

3. IRCTC will take necessary action to appoint these RTSAs as e-ticketing
agents(on approach) as per provisions of Authorisation of Rail Travellers’ Service
Agents Rules, 2014 Rules and zonal Railways should issue necessary certificate to
RTSA as required in Para 4 (2) of these Rules. Those RTSAs who are not interested
to become e-ticketing agent of IRCTC shall cease to remain RISA as per
instructions issued vide this office letter No.2004/TG.I/23/P/Renewal dated
24,04.2006, which were issued in pursuance of a judgement passed by Hon’ble High
Court Delhi dated 12.01.2006 in Writ Petition No.13761/2005 filed by M/s Kochhar
Travels Pvt. Ltd

4, The counter(s) earmarked for RTSAs, if any, should now be te le available .. |
for booking by public. Necessary instructions may be issued to all concetned to ban
booking of reserved tickets by RTSAs at the computerised PRS centres. ,,

(Dr. S.K. AhirWar)

Director Traffic Commercial (G)
Railway Board

ं 2,

ee re arg rece rg reg

. Copy to: fo.

1) CCM/PMs and CCM/P§s, all Zonal Railways,

2) MD/IRCTC Bank of Baroda Building, Parliament Street, New Delhi

3) EDV (T), EDFC, DF(C), OSD/TC, F(C) & V (SS) branches of Railway
Boatd

4) General Manager/PRS-L, CRIS, Chanakyapuri, New Delhi

5) Director General, Professor/Training & Professor/Commercial Railway
Staff College, Vadodara

6) The Principals, Zonal Training Centers, Central Railway/Bhusaval,
Eastern Railway/Bhuli/Dhanbad, Northern Railway/Chandausi, NE
Railway/Muzaffarpur, NF  __Railway/Alipurduar, Southern
Railway/Trichy, South Central Railway/Maula Ali, SE Raibway/Sini
North Western Railway/Udaipur

7) Director, Indian Railway Institute of Transport Management, Hardoi
Bypass Road, Manak Nagar, Lucknow 226 011

8) General Secretary, National Federation of Indian Railwaymen (NFIR), 3
Chelinsford Road, New Delhi

9) General Secretary, All India Railwaymen Federation (AIRF), 4, State
Entry Road, New Delhi

_ 10) Secretary General, Federation of Railway Officers Association (FROA)

Room No.370, Rail Bhawan, New Delhi

11)Secretary General, Indian Railway. Promotee Officers Federation
MIRPOF), Room No.268, Rail Bhawan, New Delhi. |

12)Secretary General, All India RPF Association, Room No.256-D,, Rail
Bhawan, New Delhi

13)CTM, Metro Railway, Metro Rail Bhavan, 33/1, J L Nehru Road.

~ Kolkata-71

कं eK

भारत सरकार
ta मंत्रालय

की (रेलवे बोर्ड)
से; 2004/ठीजी-/23/पी/रिव्यू/पार्ट' ्‌ नई दिल्ली, दिनांक 20.05.2014

मुख्य वाणिज्य प्रबंधक,

galt क्षेत्रीय रेलें.

(2014 का वार्शिज्य परिपत्र सं. 22)
विषय- tx यात्री सेवा एजेंट (आरठीएसए) योजना' की' समीक्षा।|

वर्तमान में रेल यात्री सेवा एजैंटों (आरटीएसए) की नियुक्ति आरटीएसए नियम, 1985 के प्राधिकार के
प्रावधानों और समय-समय पर किए गए संशौधनों के अनुसार की जाती है। 2004 मैं, कम्प्यूंटरी

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