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Policy on Content on Demand जे मे मै मै

Commercial Circular No. 01 of 2017 · 2017-01-10
Historical — likely supersededCircularnfr-eauction
Historical — likely superseded. This circular predates 2020 and has probably been replaced. Treat it as a record of what the rule was, not what it is. The official Railway Board PDF always prevails over anything shown here.

Open the official PDF on indianrailways.gov.in

Circular numberCommercial Circular No. 01 of 2017
Date2017-01-10
TypeNFR Policy
Topicnfr-eauction
CurrencyHistorical — likely superseded
Official PDFindianrailways.gov.in

Summary

Policy on Content on Demand जे मे मै मै The licensee/ service provider shall ensure content services

Text of the circular

GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
RAILWAY BOARD

No. 201 7/NFR/12/1 . New Delhi, dated 10/01/2017

The General Managers,
All Indian Railways

(Commercial Circular No. 1 of 2017)

Sub: Policy on Content on Demand
जे मे मै मै

Preamble:

Hon’ble Minister of Railways had announced during the Railway
Budget 2016-17 that “Although we enjoy the highest captive
eyeballs in a raitway system internationally, we earn 1655 than 5%
of our revenues through non-tariff sources. Many of the world
railway systems generate 10% to 20% of their revenues from non-
tariff sources. Over a period of the next five years, we will strive to
reach this world average by monetizing assets and undertaking
other revenue yielding activities.”

Furthermore focusing on entertainment he announced “We
propose to invite FM Radio stations for providing train borne
entertainment by installing PA systems in trains”.

Objective:

०". The objective of this policy is to detail the various conditions to
monetise entertainment based services on trains and stations

Main Features of the Policy:

Contract management
e RailTel shall be the nodal agency, responsible for floating the
tender, awarding and managing the related contracts

Page 1 of 5

¢ Railtel shall evaluate proposals on the basis of technical
feasibility and generation of maximum financial revenue for the
Indian Railways

Contract Tenure

e Indian Railways shall offer Content on Demand services
contract for a tenure of ten years

Technology

« Entertainment services shall be provided through audio and
video systems. The licensee/ service provider shall be
permitted to use any technology available and will also be
allowed to upgrade it at any time during the contract period

¢ Content on Demand video services should be made available on
all personal devices and should support the prevalent
technology/ mobile platforms

Provision of Internet Services

e Internet Services can be provided optionally by the selected
service provider either free of cost, or on payment basis by the
users.

Content on Demand Services on Trains and Stations

¢ The entertainment content on demand services shall be
provided on the personal devices of passengers in all trains and
Stations in a phased manner, which shall be listed out in the
Tender Document

Service Locations

* The licensee/ service provider will be allowed to provide
streaming Audio and video content services on all trains

Page 2 of 5

०». The licensee/ service provider shall provide only video content
services on stations. Audio streaming (Radio services) will not
be permitted on stations.

Installation of Equipment

e The licensee/ service provider shall be responsible for
installation of necessary equipment for delivering Content on
Demand services and will bear the entire cost

Security of Equipment

e Indian Railways shall take feasible steps to ensure safety of the
installed equipment. However, the licensee/ service provider
shall be responsible for insuring all assets

Service Awareness

e Passengers shall be provided with digital/ physical brochures in
order to create awareness of the availability of entertainment
services on trains and stations

e Indian Railways will also make announcements on trains and on
stations via Public Announcement (PA) systems (if PA system
exists on the trains)

Paid and Free Content

e The licensee/ service provider shall provide video content in
both paid and unpaid formats to the passengers

e The licensee/ service provider shall provide audio content free
of cost to the passengers

e The licensee will provide a Digital payment system for paid
content which will be required to be approved by RailTel.

Content Specifications

e The licensee/ service provider shall provide video and audio
content services as per extant, relevant guidelines based on
Government prescribed norms for public usage

Page 3 of S

The ticensee/ service provider shall provide only ‘U’, ‘U/A’, ‘PG’
rated video content. ‘A’ rated content shall not be per

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