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Syllabus & eligibility criteria for filling up of vacancies of Commercial cum Ticket Supervisor in level-06 of Pay Matrix against 75% PQ in Commercial…

RBE No.85/2023
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Circular numberRBE No.85/2023
File numberNo.SWR-ZHQOCOML(ESTT)/13/2024-0lo
TypeNFR Policy
Topicfreight
CurrencyCurrency not verified

Summary

Syllabus & eligibility criteria for filling up of vacancies of Commercial cum Ticket Supervisor in level-06 of Pay Matrix against 75% PQ in Commercial Department of SWR Supervisor in level-06 of Pay Matrix against 75% PQ in Commercial Department

Text of the circular

Sr.DPOIUBL, SBC & MYS 
af&u qfHRaISoUTH WESTERN RAILWAY 
No.SWRIP.535/|/Comml./CIVlI(CC-64) 
1. 
2 
ytTA HAÍGIZonal Headquarters Office, 
aIf¯s faHTITI Personnel Department, 
rGT I3 IGadag Road, 
3. 
Sub: Syllabus & eligibility criteria for filling up of vacancies of Commercial cum Ticket 
Supervisor in level-06 of Pay Matrix against 75% PQ in Commercial Department 
of SWR. 
With reference to above, the syllabus for Commercial-Cum-Ticket Supervisor in 
Level-06 of Pay Matrix against 75% PQ in Commercial Department of SWR is enclosed for 
further process. 
Ref: 1.Sr.DPO/SBC Lt. No.B/P.535//Comm/Promotions/CCCTS dated 02.01.2025. 
***k** 
Eligibility criterion for selection to the post of CCCTS against 75% PQ in 
Level-06 of Pay Matrix ; 
T Hubli- 580 020. 
faiE/ Dated:31.01.2025. 
The divisions are advised to follow the following modality for filling the vacancies of 
CCCTS in Level-06, through Selection as under: 
The posts of Sr.CCTC in Level-5 have since been modified to that of 100% PQ as 
per RBE No.85/2023, the divisions are advised to maintain a unified PBR of PQ 
including the incumbents of DRQ prior to issue of the above said circular keeping 
in view the modified instruction for Sr.CCTC in Level-5 to be 100% PQ. 
All Commercial staff working in Level-05 (Erstwhile GP-Rs.2800/-) except Catering 
and Ministerial staff of Commercial Dept. with two years of regular service as on 
the date of notification shall be eligible for appearing in the written test. 
Other usual procedure for notification of selection committee etc. to be followed as 
per the practice in Vogue. 
This has the approval of Competent Authority. 
(eratrantVA.ÇM. Muniswamy) 
HEIUG HIfG Hr/.\TIAPOHQ 
t 
H /For Principal Chief Personnel Oficer 
Copy to: PCCM/SWR for information please 
SOUTH WESTERN RAILVWAY

Sylabus o 45 Pa ccTs in Level- oc in Comma RCial Dept. JsuwR 
SINo 
7 
9 
|10. 
12. 
3. 
|14. 
|15. 
17. 
aaaa 
18. 
|19. 
20. 
21. 
|22. 
|23. 
24 
|25. 
|26. 
27. 
28. 
29. 
30. 
31. 
32. 
|33. 
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|35 
|36 
File No.SWR-ZHQOCOML(ESTT)/13/2024-0lo OSIESTT/PCCM/SWR 
37 
Ticket Checking 
PRS (Passenger Reservation System) 
|UTS (Unreserved Ticketing System) 
Catering 
Complaints/Public Grievance 
100 marks Commercial Policy matter 
Subject 
Categorization of stations, Passenger Amenities 
Rail Travel Concessions 
Ticketing schemes- e-Ticketing, JTBS, STBA, Halt agent, YTSK etc. 
Good sheds 
Demurrage/Wharlage 
|Station Outstanding 
|Siding 
Accident Compensation 
Weigh bridge, static Weigh bridge/ Pre-weigh system 
Freight Incentive scheme 
Parcel and Luggage, lcasing of parccl policy, PMS 
NFR (Non Fare Revenue ). commercial publicity 
Railway Act |989 
Stores related to Commercial Department 
Due and Unconnected wagons 
E-Payment, online payment, WDRF 
GCT (Gati Shakti Cargo Terminal) and PFT (Private Freight Terminal) 
EOL scheme (Engine on Load) 
AFT (Automobile Freight Terminal) 
FTR (Full Tariff Rate) 
Different types of trains policy 
Coaching Refund 
le-TRR and e-demand 
Container Rail Terminal (CRT) 
BGT (Bharat Gaurav Trains ) 
RBS (Rates Branch Systcm) 
|FOIS (Freight Operating Information System) 
NTES (National Train) 
Claims 
Classification of commodities 
Different types of wagons, rakes 
|Divcrsion and rebooking of goods trains 
10 Marks Rajbhasha Optional 
Digitally Signed by Rajeev 
Kumar Jha 
Date: 29-01-2025 15:27:12 
Reason: Approved 
SOUTH WESTERN RAILWAY

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