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Commercialpedia Indian Railways commercial circulars and policies

Parcel Management System(PMS)

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TypeCommercial Circular
Topicparcel
CurrencyCurrency not verified

Summary

Forwarding module Booking module Loading module Un loading module Delivery module

Text of the circular

Parcel Management System(PMS) 
 
The are 5 Modules available in Parcel management System 
Forwarding module Booking module Loading module Un loading module Delivery module 
 
Salient features of parcel management System 
• Parcel booking in Indian Railways has been computerized by implementation of PMS in 
selected stations. 
• New format of PWB,LT, Gate pass & Money Receipts are introduced 
• PWB & LT has 4 foils 
➢ First Foil- Receipt 
➢ Second Foil- Accounts 
➢ Third Foil-Invoice 
➢ Fourth Foil- Record 
• Parcel Way bill and Luggage Ticket has a Preprinted stock No. consists of 7 digits 
• At the time of printing the PWB & LT, the system generates a 10 digit unique No. 
• The Unique no. generated by the system is Known as Progressive Reference Record(PRR) 
• Direct capture of parcel weight electronically by the System 
• Universal booking windows for all destinations 
• Single window for weighment and cash payment 
• Advance unloading guidance about inward parcel from the system can be taken at destination 
• Tracking parcel with help of barcode technology and through SMS 
• Train Master entry along with scales by Railways 
 
Booking 
• Inputs are given by the operator based on Forwarding note submitted by the customer 
• Freight is calculated by the System automatically 
• Pre printed PWB/LT is inserted in printer 
• Pre – printed Stock no. is entered in the system 
• Mis match PWB/LT should be cancelled 
• All the MIS reports are generated by CRIS 
 
PMS Working procedure 
• ID/pass word of the commercial staff is entered 
• Private cash declared in the system 
• Forwarding Note executed by the customer 
• PWB/LT issued 
• At the end of the shift, left over packages are handed over to next incoming clerk 
• Cash summary is taken by the booking clerk at the end of the shift. 
Working procedure- Loading /Un loading 
• Direction wise loading guidance taken from the system 
• Parcels are shifted to Platform with the Loading Guidance. 
• Porter name also entered in the system 
• Inward parcels entered in system 
• Wharfage charges are calculated automatically by the system based on the time of un loading 
• Delivery clerk issues gate pass duly collecting the dues(if any).

Advantages of PMS 
 
Customer 
• Customer can Track latest status of the parcels through internet and SMS 
• Reduction in time required for weighment and booking 
Staff 
• Automatic freight calculation based on latest rules 
• Reduction in human errors. 
Railways 
• Loading according to priority thereby curtailing malpractices and complaints 
• Beneficial to Accounts for internal check 
• Reduction in Claims 
• Potential for revenue generation based on improvement in service. 
 
Computer Peripherals involved in PMS 
• Centralized servers in CRIS 
• Thin Clients/printers/switches/UPS at booking offices 
• Thin Clients/Electronic weighment machines/ switches/UPS in godowns 
• Barcode printers at common booking window 
• Mobile Barcode scanners at platforms and inward godowns with GPRS connectivity 
 
Handheld Mobile devices at Parcel offices over GPRS Connectivity 
 
Handheld mobile devices with barcode scanner facility, used for transmitting the PMS Data to the 
PMS server at CRIS New Delhi in Real time fashion, through GPRS network. 
 
Data Warehouse 
 
Online database holds the data only for 3 months after booking. Data more than 3 months old is 
sent to another database capable of holding voluminous data, which is called data warehouse. 
A separate application has been made to access this archived data. A person can at any moment of 
time can fetch data from data-warehouse for various MIS reports.

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