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| Circular number | No.2011/TCCEM)/11/9 |
|---|---|
| Date | 2008-03-27 |
| Type | Freight Marketing Circular |
| Topic | freight |
| Currency | Historical — likely superseded |
Procedure Order for Hand Held Terminals (HHTs) used in Parcel Management that loading summary may be generated through HHT only and generating of loading summary
भारत सरकार GOVERNMENT OF INDIA रेल मंत्रालय MINISTRY OF RAILWAYS Yaaée RAILWAY BOARD No.2011/TCCEM)/11/9 New Delhi, Dated2¢6.05.2015 Chief Commercial Managers All Indian Railways Sub: - Procedure Order for Hand Held Terminals (HHTs) used in Parcel Management System. Ref:- Dy.CCM/PMS/NR's letter no.CAO/PTS/20/PMS/IR/Roll out/1 1/ Part IT dated 19/ 05/ 2015 (copy enclosed) Roll out of PMS for computerization of parcel offices on 223 stations of 10 corridors of Indian Railways was sanctioned by Railway Board in the year 2008-09 and this aimed to provide the track and trace facility to the consignors and consignees and thus enhance customer satisfaction. This has the following intrinsic advantages:- Quick booking and transit Optimum utilization of space Revenue optimization 1 2 3 4: loading. as per priority 5 Curbing overcarriage of packages 6 Latest status to customers through website and SMS alerts 7 Curbing loss of packages and thus eliminating claims Honorable MR in his Budget speech for 2015-16 has announced that " Customer friendly freight movement initiatives such as introduction of bar coded/RFID tracking of parcels and freight wagons, automated parcel warehouses, customer relationship management system, etc., will be undertaken" in the current financial year. To achieve this objective Bar coding has been introduced and with its successful implementation, Honourable MR's directive can be implemented in right earnest to derive full benefits of computerization and tracking of parcels through bar-coding which is a basic tool through which tracking of parcels can be achieved. 0) “) In the recent past it has been observed that parcel clerks are generating loading summary through the thin client instead of the HHT or the HHT docking system. This has the following serious repercussions:- . Delay in updation of status 2. Non provision of loading summary to RPF, Guard and Transit copy for the SLR Instructions issued vide Railway Board's letter no.2004/C&IS/PMS/Programme/Pt. dated 27/03/2008(copy — enclosed for reference) 3. Errors in filling in dispatch particulars as no validation is done while manually entering data into the thin client leading to misdispatch of the parcels resulting in serious public complaints as well as claims. The procedure communicated’ vide Dy.CCM/PMS/NR's letter dated 19/05/2015 referred above may be adopted. Inspecting/Divisional officers may keep a close watch on the usage of thin clients for preparation of loading summaries. t Procedure Order for HHT module of PMS. is enclosed. Zonal Railways may ensure strict | compliance of procedure order for successful implementation of the project Executive ine /Freight Marketing _ Railway Board Copy to CAO/PTS/NR for information and necessary action. ED/C&IS/RB for information and necessary action. MD/CRIS for kind information and necessary action. FA&CAOs of all Indian Railways for information action. Procedure Se we order for Hand Held Terminals(HHTs) Parcel Management System (PMS) for Hand Held Terminals Ss) Parcel Management System (PM; Procedure Order must be read in conjunction with related procedure communicated by Railway Board from time to time. The provision of this Joint Procedure Order does not in any way supersede the Rules and Instructions contained in Statutory publication like Rly. Act. Codes Rules Tariff etc. Table of Contents 1. 2. oP ND A फ+ Introduction of the HHT activity to be covered Process to be adopted for Barcoding Movement of consignment-Action to be taken by Outward Godown clerk for Movement of packages to platforms Action to be taken by Loading clerk at platform Action to be taken by Unloading clerk Movement of packages to inward godown Action to be taken for Out-agency CBA packages Duties of supervisors for HHT module Action to be taken by Commercial officers for effective implementation 1. Introduction of for <ntroduction of for HHT module of PMS aitroduction of for HHT module of PMS
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