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| Type | Commercial Circular |
|---|---|
| Topic | amenities |
**PROJECT** **BY** **TRICHCHIRAPALLI DIVISION** **V GNANAPRAKASHAM** **B RAMESH RAJ** **S J RAHAMATH JAHAN** **K G SASINDAR** **J DOROTHY CATHERINE**  ## PASSENGER AMENITIES INTRODUCTION Indian Railways has undergone tremendous changes due to impact of globalization resulting in exponential growth leading to incremental traffic.But the expectations of our customers are not these things but comfort and convenience along with safety and punctuality .So railways have provided with touch and feel items. ### Categorization of station * There are 7 categories listed in annexure A * They are A1,A,B,C,D,E,F * The criteria for categorization are based on either earnings or tourism importance. * The categorization is reviewed every 5 years. * The last review is during 2007-2012 * Next review due on 2012-2013 For the purpose of calculating Nmax (the maximum number of passengers), Zonal railways should consider maximum number of trains dealt with in any interval of half an hour at the station and multiply the same by the average number of passengers dealt per train at the station. The average number of passengers per train at a station shall be the average number of daily passengers dealt with at the station divided by the number of trains stopping at the station during 24 hours CATEGORIZATION OF STATIONS | | | | | --- | --- | --- | | SI NO | CATEGORY | ANNUAL PASSENGER EARNINGS | | 1 | A1 | ABOVE 60 CRORES | | 2 | A | ABOVE 8 CRORES& UPTO 60 CRORES | | 3 | B | ABOVE 4 CRORES& UPTO 8 CRORES (OR) TOURIST IMPORTANT STATION (OR) IMPORTANT JUNCTION AS DECIDED BYH GM | | 4 | C | ALL SUBURBAN STATIONS \* | | 5 | D | 60 LAKHS AND ABOVE UPTO 4 CRORES | | 6 | E | LESS THAN 60 LAKHS | | 7 | F | ALL HALTS | | | | --- | | \*For station dealing with both suburban / non-suburban traffic, the Railway may take a view regarding up-gradation of classification depending upon station earnings, quantum of non-suburban traffic, etc. | ## DIVISIONWISE CATEGORYWISE TOTAL NUMBER OF STATION IN SR | | | | | | | | | | | --- | --- | --- | --- | --- | --- | --- | --- | --- | | DIVISION | A1 | A | B | C | D | E | F | TOTAL | | MAS SA PGT TVC TPJ MDU | 2 1 - 2 - 1 | 3 4 6 11 3 5 | 3 1 8 3 3 2 | 71 - - - - - | 13 7 15 19 8 14 | 50 61 36 37 100 93 | 18 18 24 32 30 20 | 160 92 89 104 144 135 | | TOTAL | 6 | 32 | 20 | 71 | 76 | 377 | 142 | 724 | | | | --- | | | ## ANNUAL PASSENGER EARNINGS * Earnings of both reserved and unreserved tickets are taken into account. * The earnings are based on passenger boarding the station .Necessary details are taken from PRS and UTS. * The earnings of manual unreserved tickets are taken from booking counters. ## **CASE STUDY** ****STATION NAME: ST THOMAS MOUNT**** ****STATION CATEROGY: C CLASS**** EARNINGS: UTS/SPTM= 18000/20000TKTS PER DAY PRS = 4 COUNTERS- 400000 PERDAY AMENITIES IN STM BOOKING FACILITY= (SPTM +UTS) \_ 3 OUT OF 5 IN PF / 1 AT II ENTRY (3 FUNCTIONING) PLATFORM LEVEL \_ HIGH DRINKING WATER \_ 5 ( SET OF 2 TAPS) WAITING HALL \_ NIL WAITING SHED \_ ASBESTOS ROOFED SEATING ARRANGEMENT \_ AVAILABLE LIGHTING - AVAILABLE FAN \_ AVAILABLE URINALS \_ NOT AVAILABLE LATRINES \_ NOT AVAILABLE FOB (FOOT OVER BRIDGE) \_ AVAILABLE SUBWAY ( ROAD TO PF ) \_ CONNECTS MAIN PF TIME TABLE DISPLAY \_ 4 CLOAK ROOM \_ NOT AVAILABLE ENQUIRY \_ AVAILABLE ( TE ROOM) PA SYSTEM \_ AVAILABLE WATER COOLER \_ AVAILABLE ( BUT NOT WORKING) BOOK STALL \_ AVAILABLE 1 JUICE STALL AVAILABLE 1 CATERING STALL \_ AVAILABLE 1 STD BOOTH \_ AVAILABLE 1 ( MANNED) ATVM (SMART CARD TYPE) \_ AVAILABLE 2 (SUBURBAN ) AVM DISPENSING KIOSK \_ AVAILABLE 1 CCTV \_ AVAILABLE 1 MILK STALL \_ AVAILABLE 1 WEIGHING SCALE \_ AVAILABLE 2 PARKING AREA \_ AVAILABLE TRAIN INDICATION BOARD ELECTRONIC \_ AVAILABLE ## KINDS OF AMENITIES There are 3 kinds of amenities. * Minimum essential amenities * Recommended amenities * Desirable amenitie
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