Measure to be taken to prevent booking/ transportation of illegal/transportation materials by railways/eased parcel over Indian railways

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Summary

Measure to be taken to prevent booking/ transportation of illegal/transportation materials by railways/eased parcel over Indian railways Parcel scanner should be installed at Parcel offices and it should be ensured

Text of the circular

TRA HIATr GOVERNMENT OF INDIA 
t 
AATTT MINISTRY OF RAILWAYS 
trd ) 
RAILWAY BOARD 
No. 2019/Sec(CCB/Parcel Sereening 
Dated. 31.03.2022 
To, 
The General Manager, 
All Zonal Railways. 
CMD/ Konkan Railway Corporation Ltd. (KRCL)
Sub:-Measure 
to 
be 
taken 
to 
prevent 
booking/ 
transportation 
of 
illegal/transportation materials by railways/eased parcel over Indian 
railways. 
Recently an incident of low-intensity explosion was reported at Dharbhanga 
Raiway station of East Central Railway during transportation of packages from 
platform to parcel office go-down. The consignment was booked from Secundrabad to 
Dharbanga Railway station and was unloaded at Dharbhanga on 17.06.2021 from train 
no. 07007. During course of enquiry, it was revealed that the consignor had given his 
wrong identity and used fake/ forged documents to establish his identity at the time of 
booking. The enquiry also highlighted several gaps/ loopholes in Parcel booking. 
particularly in establishing the identity of consignor/ consignee & verification of 
material booked by them. The intention of consignor was to make an explosion in train 
and thereby cause loss of human life (passenger), property (Railway Property) and to 
cause a sense of insecurity among the common people, particularly the rail users. The 
serious crime committed as mentioned above has been treated as an act of terror and 
being investigated accordingly by NIA. 
It was felt that we should review the lapses on our (Indian Railways') part and 
take preventive steps to ensure that similar incidents do not recur in tuture. 
Suggestions from field formations were sought in this regard, collated at Railway 
Board and examined jointly by Commercial & Security Directorates. Accordingly, the 
following instructions regarding book ing/ loading/ delivery of Parvels and security at 
the Parcel Office are being issued for complianee by the Zonal Railways and KRCL 
. 
The staff booking the consignment/ granting delivery of the consignment 
should check the ID proof of the person booking the consignment/ taking 
delivery and should also colleet a self attested copy of the same and keep for 
record.
Cont..02

(02) 
2 
A module for OTP authentication of the consignor (sender) and consignee 
(receiver), or their representatives, at the time of booking/ taking delivery shall be 
developed and implemented by CRIS in the Parcel Management System (PMS) 
to ensure their genuineness. 
3. CRIS shall also develop., as part of PMS, a module for on-line maintaining the 
record including photographs of the consignor (sender) and consignee (receiver), 
or their representatives. Till the time this module is developed, record of ID proofs 
shall be maintained in physical form. 
4. Parcel scanner should be installed at Parcel offices and it should be ensured 
with 
that the parcels have been checked through scanner and stamped 
"Scanned, checked and found in order" before they 
are booked. Parcel 
scanners should be planned in phased manner through sanctioned works under 
Demand No 16. 
5. Trained RPF personnel may be positioned at parcel offices to keep a check on 
attempts to transport illegal/ unauthorized consignments through parcel services. 
For leased parcel space, the lease-holder may have the facility of scanning at their 
depot, and affix seal/ stamp/ tag on packages after scanning, which shall be cross- 
checked before loading. Alternatively, the lease-holder may use the facility 
provided at the station for scanning of consignments. The responsibility of 
genuineness of such consignments shall lie with the lease-holder; and violation of 
any penal section of criminal law in force may also result in prosecution under the 
6. 
concerned Criminal Act. 
7. Installation of sufficient number of high definition CCTV cameras at the parcel 
booking counters as well as at the entry and exit points should be done. It should 
be made part of the station Video Surveillance System. 
8. The data of parcel scanners 

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