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| Circular number | No.2004/TG-1/10/P/HAT |
|---|---|
| Date | 2019-06-26 |
| Type | Commercial Circular |
| Topic | ticket-checking |
Procedure order for acceptance of payment for EFT transactions through digital means i.e. through POS machine & UPI/BHIM by on-board ticket checking staff using Hand Held terminal (HHT) the acquiring bank in the Pooling Account (Bank’s internal account), which shall be
GOVERNMENT OF INDIA (भारत सरकार) MINISTRY OF RAILWAYS (रेल मंत्रालय) pe ae a re न शनि RAILWAY BOARD (tea बोर्ड) No.2004/TG-1/10/P/HAT Pt. New Delhi, dated 26.06.2019 The General Managers CAO/PT: All Zonal Railways IRCA BUILDING , STATE ENTRY ROAD, NEW DELHI. MD/CRIS, Chanakyapuri, New Delhi. Sub: Procedure order for acceptance of payment for EFT transactions through digital means i.e. through POS machine & UPI/BHIM by on-board ticket checking staff using Hand Held terminal (HHT) Ref: (i) Commercial Circular no.68 of 2018 dated 11.12.2018. . Keeping in view the Government’s directive to promote digital transactions, it has been | decided to enable acceptance of payment for Excess Fare Ticket (EFT) transactions through digital | means ie. through POS machine and Unified Payments Interface (OPI)/Bharat Interface for Money (BHIM) by on-board ticket checking staff through Hand Held terminal (HHT), in addition - to existing cash mode of payment. ate, 2, - The following procedure is to be adopted for accepting EFT payments on HHT: through | POS and UPI-BHIM by on-board ticket checking staff based on the current EFT module available j on the HHT:- i (i) Log-in and Entry of POS and EFT credentials POS and EFT credentials: As.soon as TTE reports to TTE lobby for | duty, he will be assigned a POS ID. The POS device will get paired/synced with the | individual HHT only. ic. One HHT will be synced with One POS only, TTE will log in the TTE Lobby application and will enter the following details which will be reflected | in the HHT device of the concerned TTE: a) Private Cash Declaration | b) POS ID | c) GST number of the HQ station of the TTE | d) EFT Booklet Starting number/ Opening Account at the beginning of Shift/Trip and | Closing number after the end of the Shifi/Trip =. ¢) The Total number of Cash/POS/UPLBHIM transactions for EFT issued during the trip ( will be updated with each transaction) | 7 ना meresee | EFTs ites | eine of UPI- Total EFTS i BHIM EFTs issued in the है Shifv/Trip/ drs Nios. srg ely te 0 कर Recording of reason and Calculation of EFT: When TTE needs to make an EFT transaction; he will record the reason viz.Upgrade, Without ticket, Un-booked luggage, Irregular travel, Smoking and Littering (Section 167), Other; using a drop-down menu in the EFT module. EFT amount will be auto-calculated using the EFT fare calculator given in the HHT device, when there will be an e-EFT module. Till that time TTE shall manually enter the details of manual EFT in HHT. e Choice of payment option: TTE shall offer the three choices available on his HHT Device for making EFT payment i.e. cash/UPI-BHIM/POS (CRIS will develop these software applications). Only one mode of payment will be accepted for one EFT transaction. No part payment option through different modes will be provided to the customer. (ii) Payment through Cash Cash- When the.customer desires to pay EFT amount in cash. (iii)Payment through POS: If passenger opts to. make payment through POS, the TTE will © a) b) ० d) e) f TTE will accept the payment in cash He will issue a Manual receipt to the passenger from his EFT booklet . recording the mode of transaction as Cash. The serial number e.g. ABC123 on ~the EFT booklet should tally with the ABC123 EFT number displayed on the HHT device. TTE will then manually enter the transaction details of the EFT in the current EFT module on his HHT dévice. A prompter message will display the “Transaction Summary” and ask the TTE to “Check and Confirm” allthe details, . TTE should check and then élick on “Submit/Send” option on the transaction summary - The details will get stored in the HHT server against the respective HHT ID and the HHT will get a display message “Cash Transaction Successful and Remittance pending” _—~ g) On clicking ‘OK’ option a message will get displayed, “Ready for next EFT” h) and display the next consecutive serial number of EFT booklet ¢.g, “ABC 1234” will be displayed © व uO On finis
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