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| Circular number | Commercial Circular No. 66 of 2015 |
|---|---|
| File number | No. 2013/TG-1/20/P/PRS |
| Date | 2015-11-06 |
| Type | Commercial Circular |
| Topic | reservation |
| Official PDF | indianrailways.gov.in |
Rationalisation of computerised Passenger Reservation System(PRS) remote locations, printing of first reservation chart shall-be linked to preparation of ©
_ hours before scheduled departure of पी Available vacant accommodation at train originating station, if any, GOVERNMENT OF INDIA (Bharat Sarkar) MINISTRY OF RAILWAYS (Rail Mantralya) (RAILWAY BOARD) HHA No. 2013/TG-1/20/P/PRS Ticket/Pt New Delhi, dated 06.11.2015 Chief Commercial Managers, General Manager/PRS,. . All Zonal Railways oe CRIS, Chanakyapuri, New Delhi, Chairman & Managing Director, IRCTC, B 148, 11th Floor, Statesman House, - Barakhamba Road, New Delhi - 110001 (COMMERCIAL CIRCULAR NO, 66 OF 2015) - Sub: Rationalisation of computerised Passenger Reservation System(PRS). Railway Passengers (Cancellation of Tickets and Refund of Fare) Rules, 1998 have been revised and the revised Railway Passengers (Cancellation of Tickets and Refund of Fare) Rules, 2015 have been notified in the Gazette and revised refund rules have been _ circulated to all Zonal Railways vide CC no. 64 & 65 of 2015. In the revised refund rules, there is a provision for granting refund of fare on cancellation of confirmed ticket up to 4 train. RAC and waitlisted tickets can be cancelled up to 30 minutes before the scheduled departure of the train. 2. With a view to facilitate implementation of revised refund rules and to provide passengers sufficient time gap between preparation of charts and departure of train, it has been decided to streamline the functioning of computerised reservation system as under:- ay Reservation charts will invariably be made at least 4 hours before the scheduled ' departure of the train and in case if the same are not made by the charting section, the system will automatically finalise them 4 hours before the scheduled departure of train. This will facilitate passengers to know their status and to plan their journey well in time. _ ; : 4 open at the PRS as well as on internet and the passengers can:- -b) Immediately after preparation of reservation charts the reservation will again become _ ¢ - Book the available accommodation in the train for full/partial leg of the journey, in case there is no RACAwaitlist for that leg. . . * ‘In case there is RAC/waiting list in the train, the passengers will be given the facility to cancel the ticket up to 30 minutes before the scheduled departure of train. ..This will facilitate the passengers particularly partially confirmed passengers to decide either to undertake the journey or to cancel their ticket, "0 A supplementary chart of reservations made and cancellation done. during the intermittent period(between preparation of first chart and second chart) will be taken _ out and handed over to onboard ticket checking staff. . कि should not update the waiting list position at the remote location at the ‘time of preparation of first reservation charts. This vacant accommodation will remain available at train originating station for booking till preparation of second chart, which will ensure optimum. utilization as well as enhanced earnings. At the time of preparation of | ~2/- > ensure that all the modalities for release _ time so that the preparation of reservation charts is not delayed on this account, — Am second reservation charts, it shall update the waiting list of the next remote: location and simultaneously the first reservation’ chart of said remote location shall be prepared. The second reservation chart at the remote location shall also be prepared on the same analogy as that of originating station i.e. thirty minutes before scheduled © departure of train. A provision will be required to be made in the system to ensure it, if not already there, e) The condition for printing of first reservation charts at least. four hours before departure of train shall be applicable in case of train originating station. In case of — remote locations, printing of first reservation chart shall-be linked to preparation of © second reservation chart at train originating station. In case second remote location is at very short distance from the originating stati
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