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| Circular number | Commercial circular No 59 of 2009 |
|---|---|
| File number | No. 2004/TG-I/10/P/FRTS |
| Date | 2009-10-16 |
| Type | Commercial Circular |
| Topic | ticket-checking |
| Currency | Historical — likely superseded |
| Official PDF | indianrailways.gov.in |
Scheme for frequent Travelers (SOFT) have been allowed free entry in station platform without purchasing platform ticket
GOVERNMENT OF INDIA (BHARAT SARKAR)
MINISTRY OF RAILWAY (RAIL MANTRALAYA)
(RAILWAY BOARD)
*********
No. 2004/TG-I/10/P/FRTS New Delhi, Dated: 16-10-2009
The Chief Commercial Managers,
All Zonal Railways.
(Commercial circular No 59 of 2009)
Sub: - Scheme for frequent Travelers (SOFT)
******
Please refer to Board’s letter of even number dated 04/06/2006(commercial
Circular No.55 of 2006) where it has been advised that suitable guidelines should be
issued to all concerned to allow free entry to SOFT members to station platforms
without purchasing platform tickets by showing the SOFT card.
These instructions were reiterated vide letter no .2004/ TG I / 10 / P/ SOFT
dated 04/12/2008.However still complaints are being received where SOFT members
are being penalised and harassed when found in the platform without platform
tickets.
Ministry of Railway desire that suitable guidelines may be issued to the
Sr.DCMs / DCMs so that all concerned particularly the Ticket Checking staff are
well conversant with the features of SOFT scheme with a specific emphasis on this
particular feature i.e. as an incentive to subscribe to the SOFT scheme, the members
have been allowed free entry in station platform without purchasing platform ticket
by showing SOFT card. A suitable mechanism may be devised for dissemination of
this information so as to ensure awareness among the ticket checking staff and the
officials.
(Dr. Monica Agnihotri)
Director Passenger Marketing
Railway Board
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