Scheme. for Frequent Travellers

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Summary

Scheme. for Frequent Travellers ticket for the complimentary trip, after collecting the SOFT card

Text of the circular

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GOVERNMENT OF INDIA (BHARAT SARKAR)
MINISTRY OF RAILWAYS (RAIL MANTRALAYA)
(RAILWAY BOARD)
NO.2004/TGI/l0/P
ISOFT
New Delhi,91 102/2005
The ChiefCommercial Managers
AllZonal Railways.
(COMMERCIAL CIRCULAR NO.4of 2005)
Sub: Scheme. for Frequent Travellers.
,
It has been
decided to Introduce Frequent Travellers
Scheme In lA, 2A~Executive Class and ACChair Car of all trains.
The features of the scheme are enclosed.
This Issues with concurrence of Finance and Accounts
Directorates of RailwayBoard.
Please acknowledge the receipt of this letter: 'VV :~
(R.P.Thakur)
.,
Director Passenger
Marketing
Railway Board
DA: As above.
No.2004/TG I/lO/P/SOFT
New Delhi:J1 /02/2005
Copy to:
FA&CAOs,All Zonal Railways.
Directors (Audit), All Zonal Railways. L
~
Copy to:
MD/IRCTC, New Delhi.
MD/CRIS, New Delhi.
For Financial Commissioner, Railways
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SCHEME FOR FREOUENT TRA VELLERS
The scheme is valid for all trains in lAC, 2AC,ECand ACChair Car,
i.e. all AC classes except
3AC.
The award of points as well as
complimentary trip willbe applicable for all these trains and classes.
1.
(a)
(b)
(c)
(d)
The SOFT scheme wilPbe managed
by IRCfC under instructions of
the Ministry of Railways.
Passengers will be required to register as members of the scheme
by paying a non-refundable registration fee of Rs. 500/- for one
year.
IRCfC will enter into an agreement with a suitably selected Bank,
which has adequate expertise in running credit card and loyalty
programmes.
A co-branded
card (Photo Credit Card) of IRCTC with the selected
bank
will be
the
basis
of
running
the
loyalty
programme.
Customers
who do
not want
the
co-branded
card or who are
Ineligible for credit
cards would be given the option of taking a
'plain' loyalty card (with photograph).
(e)
Those intending to become members of SOFT should be able to
download the registration form from the web or use the form
available at selected locations and send the same to the concerned
, officein Delhiduly filled in and accompanied by the due amount.
(f)
The SOfT office will arrange to scrutinise the forms, collect the
registration fee, prepare the SOFTmembership card and despatch it
to the member's address in a secure manner.
The mernbership
card will be valid for two years. The SOFTcard will have a unique
membership IO for each registered person.
(g)
The membership of the registered passengers will be renewed
automaticatly after one-year period for a renewal fee of Rs.300j-
However;;If""themember wants to discontinue the membership he
willhave to make a written request~
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2.
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The
basic principle
of the
scheme
is to. award
points
to
the
.members in proportion to the fare paid by him to the Railways as under:-
3.
(a)
Off-peak
period
(journey
commencing
from
15th
January to31st March and
15th July to 15th September)
- Points to be awarded during off-peak period will be 10% of
the
total
amount
paid to the Railways for each journey
performed by him.
(b)
Peak
period - Points to be awarded during peak period will
be 4°10 of the total
amount
paid to the
Railways for each
journey performed by him.
(a)
The passengers who are members of the scheme willapproach the
, - PRS counter for reservation.
However, unlike other passengers
they will produce their SOFTcard before the reservation clerk. The
PRS software will be suitably modified to have a special column for
entry of the SOFT card number. Besides entering other details, the
reservation
staff will also enter the SOFT card number in the PRS.
Once the
reservation
has been done, the
modified software
will
ensure that the reservation details are stored in a separate file in
PRSfor each SOFTcard number.
(b)
(c)
~
The passengers will accumulate points as per the Scheme given
under para 2. CRIS will modify the software as per the scheme. The
database will
be accessed by the
PRS software once the
SOFT
number is fed i

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Related circulars

• Referred to by: Commercial Circular No. 11 of 2013
• Referred to by: Commercial Circular No. 55 of 2006
• Related: Commercial Circular No. 55 of 2006
• Related: Commercial Circular No. 05 of 2006
• Related: Commercial circular No 59 of 2009
• Related: Commercial Circular No. 11 of 2013

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