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| Circular number | Commercial Circular No. 55 of 2000 |
|---|---|
| Date | 2000-09-19 |
| Type | Commercial Circular |
| Topic | catering |
| Currency | Historical — likely superseded |
| Official PDF | indianrailways.gov.in |
The Commercial Department ‘of the controlling railway will
| GOVERNMENT OF INDIA. _ MINISTRY OF RAILWAYS Py 0, No.99/TG, Ié00/16 New Delhi, dt. 19.9.2000 The General Managers , | BE a All Indian Railways. 7 Commercial Circular N. amercial Circular No. 55 of 2000 55 of 2000 ं Suh: लि Monitoring 0 of Catering Services on Indian Railwa on Indian Railways SR a shake Ministry of Railways with a view-to improve system of monitoring the catering services on Indian Railways have examined the matter of annual performance appraisal of catering licensees managing pantry cars, refreshment rooms, fast food centres, food marts, etc. Representations received regarding multiple agencies imposing fines on catering/vending licensees have also been -- €Xamined, = While the Commercial Department of zonal railways award catering /vending - licences and exercise day-to-day control for all purposes, there are other . _ agencies /depaxtments which impose fines on the licensees. In many cases, it _ ‘may be possible that fine is imposed for the same irregularity more than once. — Controlling department may not be getting complete details regarding deficiencies/irregularities noticed and fines imposed by different agencies. In such a case, complete facts may not be available for performance appraisal. ' To streamline the system of inspection and monitoring, following guidelines are issued:- a ' व 1. MAINTENANCE OF ANNUAL CONFIDENTIAL REPORTS OF (CATERING UNITS: - Zonal railways will start maintaining Annual Confidential ‘Reports on. the performance of licensees of major catering establishments like pantry cars, refreshment rooms,’ fast food centres, restaurants, base kitchens; etc. Two standard forms, one each for mobile and static units separately, both in English and Hindi, have been designed for this purpose and are encloséd.. Reports will be prepared in duplicate and completed for each financial year before 30" of om BG पक ०त्, ४ June of the following year. In case of any adverse remarks, zonal railways will communicate the same to the licensees, take their acknowledgement and also monitor corrective action. The Confidential Reports for all the years for the term of the license must be completed and put up to the Committee constituted for the renewal of the licence. . For the financial year ended 31° March 2000, zonal railways may initiate immediate action for completing the Confidential Reports by 31° December 2000. 2. IMPOSITION OF FINES: - | Commercial Department of the railway will draw a schedule of inspection so as to cover all the major catering units at least once in three months, where a thorough inspection including all the aspects of working is done not below the level of JA grade officers. In addition, surprise inspections should also be conducted from time to time to ensure consistency in service. Medical officers will exercise checks under quality control and Prevention of Food Adulteration. Act. 1954. Wherever a sample collected under quality control is found to be adulterated/substandard, the Medical Officers will report the matter to the controlling authority, A dossier of all the catering units will be maintained by the Commercial Department atid whenever a sample fails a check ‘either in quality control or PFA this would be entered in the dossier signed by the nominated representatives of Medical and Commercial Departments. In the case of major units details of such entries will be incorporated in the Annual Confidential Reports of the licensee in appropriate columns. In case of food samples found adulterated in PFA ‘cases, when the offence is minor in nature i.e. adulteration is not injurious to health and, where the case is not fit for prosecution in court of law due to technical/procedure deficiencies, the controlling authority may take departmental action. Whenever prosecution is launched in the court of law, the cases should be rigorously pursued to their logical ends. ) St.DCM/DCM incharge of the Commercial Department on divisions and Dy. . CCM and above in z
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