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Review of STBA (Station Ticket Booking Agent) scheme

Commercial Circular No. 15 of 2023 · 2023-08-18
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Circular numberCommercial Circular No. 15 of 2023
File numberNo. 2018/T6-1/20/P/STBA
Date2023-08-18
TypeCommercial Circular
Topicuts
CurrencyCurrency not verified

Summary

Review of STBA (Station Ticket Booking Agent) scheme performance of the pilot scheme during this extended currency.

Text of the circular

GOVERNMENT OF INDIA इम्न्लर्ण्ण्ण
MINISTRY OF RAILWAYS (veraieperer)
RAILWAY BOARD (रेलवे बोर्ड)

No. 2018/T6-1/20/P/STBA New Delhi, dated 18.08.2023

Principal Chief Commercial Mangers,
All zonal Railways.

(Commercial Circular No. 15 of 2023)

‘Sub:Review of STBA (Station Ticket Booking Agent) scheme.
Ref: Commercial Circulars no. 04 of 2022 and 03 of 2023.

Presently, STBAS can be engaged at NSG-4 and SG-3 category
stations on pilot basis til 21.08.2023.

2. Extension of the said pilot scheme is under consideration in
Board's office. After careful examination, Competent Authority have
now decided to extend the currency of the scheme for another period
(of one year 1.6. till 21.08.2024.

2.1 Zonal Railways shall make concerted efforts to bring down
dependency on STA and to encourage proliferation of ATVMs and
UTSONMOBILE app to bring unreserved ticketing more into the digital
ambit.

2.2, Further, feasibility for appointment of JTBS shall also be
‘explored to minimize commission outgo to STBAS.

23 Zonal Railways may ensure to furnish quarterly feedback on.
performance of the pilot scheme during this extended currency.

2.4 All other terms and conditions of CC no. 04 of 2022 shall be
followed scrupulously.

3. Necessary instructions may be issued to all concerned accordingly
for strict compliance.

2018/TG+1/20/P/STBA/esfile

4. This issues with the concurrence of Finance Directorate of the
Ministry of Railways.
Signed by
Sanjay Manocha
Date: 18-08-2028 1427:38
(Sanjay Manocha)
Director Passenger Marketing-I1,
Phone No. 011-23047367

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