Open the official PDF on indianrailways.gov.in
| Circular number | Commercial Circular No. 03 of 2023 |
|---|---|
| File number | No. 2018/TG-1/20/P/STBA |
| Date | 2023-02-13 |
| Type | Commercial Circular |
| Topic | uts |
| Currency | Currency not verified |
| Official PDF | indianrailways.gov.in |
Review of STBA-(Station-Ticket Booking-Agent)- scheme revised — —-- -- -— — - Sub: Review of STBA-(Station-Ticket Booking-Agent)- scheme revised — —-- -- -—
GOVERNMENT OF INDIA(UR सरकार) PP Re MINISTRY OF RAILWAYS (a मंत्रालय) on RAILWAY BOARD(@lé रेलवे) RHEE No. 2018/TG-1/20/P/STBA New Delhi, dated 22 .02.2023 Principal Chief Commercial Mangers, All zonal Railways. | (Commercial Circular No.3 of 2023) -.. — - Sub: Review of STBA-(Station-Ticket Booking-Agent)- scheme revised — —-- -- -— vide CC no. 04 of 2022. Ref: Commercial Circular no. 04 of 2022 and this office letter of even number dated 13.02.2023. The STBS (Station Ticket Booking Sewak) scheme (now STBA) was initially launched on E-category stations (now NSG-6) as a pilot vide CC no. 66 of 2013 and was later rolled out as a full-fledged scheme under the name STBA vide CC no. 53 of 2015. 1.1 The policy was, in course of time, expanded to NSG-5 stations vide CC no. 04 of 2020. Recently, vide CC no. 04 of 2022 the STBA scheme has been revised, inter-alia, delineating the following:- a. STBA may be engaged at those NSG-5 and NSG-6 category stations where ASMs/ Booking clerks/ reservation staff are issuing tickets presently. b. Ona pilot basis, Zonal Railways may also engage STBA at NSG- 4 & SG— 3category stations. However, the engagement of STBA on these categories of stations shall be initially for a period of only one year. c. Vide Para 2.1 of CC no. 04 of 2022, it was, inter-alia, spelt out, “...The policy is valid for a period of one year and performance of the scheme should be reviewed on quarterly basis and the feedback sent to this office for further evaluation.” 2. It has now been decided that pilot of STBA scheme on NSG-4 and SG-3 stations may be extended for another period of six months i.e. upto 21.08.2023. However, concerted efforts may be made in order to bring down the dependency on STBA and to divert the same to other sources of ticketing like ATVM where commission outflow is comparatively less. Zonal Railways may take necessary steps to educate the passengers in usage of ATVMs with more innovative methods. Further, it is also desired that UTSONMOBILE may be promoted to bring unreserved ticketing more into the digital ambit. 3. Zonal Railways may, however, send feedback asked for vide this office letter of even number dated 13.02.2023 to enable final decision regarding continuation of this project or otherwise. Monthly feedback on the performance of the pilot may also be sent during this extended period. 4. CRIS shall make modifications to make ATVMs more user-friendly. 5. Necessary instructions may be issued to all concerned accordingly. 6. This issues with the concurrence of Finance Directorate of the Ministry of Railways. A (Vipul Singhal) Director Passenger Marketing, Phone No. 011-23047357 E-Mail ID-vipul.singhal84@gov.in Room No. 461, 4th Floor, Railway Board. No, 2018/TG-I/20/P/STBA New Delhi, dated 22 .02.2023 Cc Copy to: PFA & CAO, All Zonal Railways. Director General of Audit, All Zonal Railways. iS For Member Finance, Ratiway Board. Rail Bhawan, Raisina Road, NewDelhi-110001 Copy to: 1. 3 4 5 CCM/PMs and CCM/PSs, all Zonal Railways. ADG/PR, EDV(T),EDFC,DF(C),PPS/FC, OSD/TC, F(C) & V(SS) branches of Railway Board. MD/IRCTC,B 148,11th Floor, Statesman House, Barakhamba Road, New Delhi - 110001 General Manager/PRS-I, CRIS, Chanakyapuri, New Delhi. DG, Professor/Training & Professor/Commercial Railway Staff College Vadodara 6, The Principals, Zonal Railway ‘Training Institutes, Central Railway/Bhusawal, Eastern Railway/Bhuli-Dhanbad, Northern Railway/Chandausi, East Central railway/Muzaffarpur, NF Railway/Alipurduar, Southern Railway/Trichy, South ___Central . _ 10. 11. 12. 13 Railway/Moula Ali, SE Railway/Sini, North Western Railway/Udaipur. . Director, Indian Railway Institute of Transport Management, Hardoi Bypass Road, Manak Nagar, Lucknow-2260011. General Secretary, National Federation of Indian Railwaymen (NFIR), 3, Chelmsford Road, New Delhi. General Secretary, All India Railwaymen Federation ( AIRE), 4, State Entry Road, New Delhi. Secretary General
Extract shown above; the full text is available in the search app.
Open this circular in the search app · Search all 4,025 documents