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Review of STBA (Station Ticket Booking Agent) scheme revised vide CC no. 15 of 2023

Commercial Circular No. 04 of 2024 · 2024-08-14
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Circular numberCommercial Circular No. 04 of 2024
File numberNo. 2018/TG-1/20/P/STBA
Date2024-08-14
TypeCommercial Circular
Topicuts
CurrencyCurrency not verified

Summary

Review of STBA (Station Ticket Booking Agent) scheme revised vide CC no. 15 of 2023 Sub: Review of STBA (Station Ticket Booking Agent) scheme revised vide CC

Text of the circular

2018/TG-1/20/P/STBA/e-file

/3102877/2024
GOVERNMENT OF INDIA (sire सस्कारी
_ MINISTRY OF RAILWAYS (2et मंतुलय)
RAILWAY BOARD (aa ats)
No. 2018/TG-1/20/P/STBA New Delhi, dated 14.08.2024

Principal Chief Commercial Mangers,
All zonal Railways.
(Commercial Circular No. 04 of 2024)

Sub: Review of STBA (Station Ticket Booking Agent) scheme revised vide CC
no. 15 of 2023.

Ref: Commercial Circulars no. 04 of 2022, 03 of 2023, 15 of 2023 and this office
letter of even number dated 16.10.2023.

The scheme to engage STBAs was extended on pilot basis at NSG-4 and SG-3 category stations
which is valid till 21.08.2024.

2. Extension of the said pilot scheme is under consideration in Board’s office. After careful
examination, competent authority has now decided to extend the currency of the scheme for another
period of six months ice. till 21.02.2025.

2.1 Zonal Railways shall make concerted efforts to bring down dependency on STBA and to
encourage proliferation of ATVMs and UTSonMOBILE app to bring unreserved ticketing more into the
digital ambit.

2.2. Further, feasibility for appointment of JTBS shall also be explored to minimize commission
outgo to STBA.

2.3. Zonal Railways may ensure to furnish quarterly feedback on performance of the pilot scheme
during this extended currency.

2.4 All other terms and conditions of CC no. 04 of 2022 shall be followed scrupulously.

3. Necessary instructions may be issued to all concerned accordingly for strict compliance.
4, This issues with the concurrence of Finance Directorate of the Ministry of Railways.
Signed by

Director Pass Set लि)!
re phone पिला 7:31:56

E-Mail 1D-manocha421.sanjay @gov.in
Room No. 415-A, 4th Floor,
Railway Board.

No. 2018/TG-1/20/P/STBA New Dethi, dated 14.08.2024
Copy to:
PFA, All Zonal Railways. Signed by

Principal Director of Audit, All Zonal Railways.

For साली! कि) ADA boara. था

Rail Bhawan, Raisina Road, NewDelhi-110001

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