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| Circular number | Commercial Circular No. 09 of 2025 |
|---|---|
| File number | No. 2025/TG-1/10/UTS/M-UTS |
| Type | Commercial Circular |
| Topic | freight |
| Currency | Currency not verified |
Pilot project for engagement of M-UTS Sahayaks of an accident to his train, the Train Manager of the train shall
= ternational जे GOVERNMENT OF INDIA (भारत =| GS AOR In = 1 gas 0" Cooperatives MINISTRY OF RAILWAYS (रेल मंत्रालय) aa Of Sooperat | - i “छठ (ied RAILWAY BOARD) (रेलवे बोर्ड) 2 Soc | No. 2025/TG-1/10/UTS/M-UTS Sahayaks a _ New Delhi, dated Lp, 06.2025 ’ Principal Chief Commercial.Mangers, All Zonal Railways द SO | (Commercial Circular No. 09 of 2025) -« Sub: Pilot project for engagement of M-UTS Sahayaks. Ref: RB letter No. 2023/TG-1/10/UTS&M-UTS dt. 12.02.2024 Policy instructions on implementation of mobile UTS (M-UTS) for unreserved ticketing were issued vide letter under reference above. The policy allowed the use of M-UTS -by Halt contractors at Halt stations and by the Railway staff at. other stations for operating additional counters 2. On the basis of suggestions received from various Zonal Railways, it has been decided to expand the scope of existing M-UTS scheme. In addition to the unreserved counters being operated by the railway staff, a pilot project is being launched on 5 NSG-1 .category stations’ for a period of one year from the date of award of contract, Zonal railways may now engage M-UTS Sahayaks at railway stations for disbursal of unreserved tickets using the M-UTS device as per the M-UTS Sahayak scheme enclosed herewith. Some of the key features are as under: - a. Considering the requirement of commercial staff for deployment for ticket checking activity and to improve manning of trains, M-UTS sahayaks may be engaged by | Railways at identified stations to reduce the requirement of operating additional counters for timely disbursal of unreserved tickets. However, the M-UTS sahayaks would be in addition to the ticket counters being operated by Railway staff and would | be deployed in or nearby the ticketing area. ) . b. | The maximum number of M-UTS ‘sahayaks to be deployed at any station shall be decided by the concerned Sr. DCM/ DCM (in-charge) with the approval of DRM. The number of daily tickets being sold/ requirement at peak time/ multiple entries etc. shall _ be taken into consideration while deciding such number c. During the pilot project, deployment of M-UTS Sahayaks is permitted at Mumbai _ CSMT, Howrah, New Delhi, Chennai Central and KSR (Bengaluru) stations of Central, Eastern, Northern, Southern and South Western Railways respectively (total 5 stations - once each from 5 Zonal Railways). . d. M-UTS Sahayak shall disburse ticket against the advance amount deposited by him. ' woe i /- = _ M-UTS Sahayak would be allowed to’disburse tickets on round the clock basis, Zonal Railways shall ensure that the work of M-UTS Sahayak is not sublet to any other person, under any circumstances. M-UTS Sahayak would be provided the admissible bonus on the value of each ticket which is disbursed by them f. Railway staff being released on account of engagement of M-UTS Sahayaks should be utilized so as to reinforce the ticket checking activity g. The detailed’ accounting procedures outlined in tlie M-UTS pilot project for halt ) stations issued vide Railway Board letter no.2023/TG-I/10/UTS&M-UTS dated 12.2.24 including its JPO shall be meticulously adhered to. 2.1 Necessary action may be taken for engagement of M-UTS Sahayak at stations in accordance with the broad terms and conditions indicated in the scheme enclosed. Performance of the scheme should be reviewed and the feedback sent to this office 3.0 This issues in consultation with Finance Directorate of Ministry of Railways. 4. Necessary instructions may be issued to all concerned accordingly. DA: As above. ः ः ' . | : Davi ६1०६ | 2०2 (Praveen Kumar) Director Passenger Marketing/Coordination Phone no.;:- 011-23043757 Emil id: pk.irts2011@gov.in - Room no. 461, 4th Floor Railway Board No. 2025/T.G-1/10/UTS/M-UTS Sahayaks - | New Delhi, dated? 4 .06.2025 Copy forwarded to ¢ Dy. Comptroller & Auditor General of India, Railways, Room No. 224, Rail Bhawan New Delhi e PFA & CAO, All Zonal Railways x _e Director General of Audit, All Zonal Railwa
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