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| Circular number | Commercial Circular No. 07 of 1999 |
|---|---|
| Type | Commercial Circular |
| Topic | amenities |
| Currency | Historical — likely superseded |
| Official PDF | indianrailways.gov.in |
Selection of model Stations for upgradation of — Passenger amenities, i Stations should be brightened, The stations may be taken up in
=" @evernment of India Ministry of Railways (Railway Board). No.98/TG.IV/IO/PA/Model Stations New Delhi, dated 4,699 _ The General Manager, All Zonal Railways, Policy Circular No.7 न Com mercial Directorate Sub: Selection of model Stations for upgradation of — Passenger amenities, i ‘While presenting the Railway Budget, MR has declared the ' year 1999-2000 as a ‘Passenger Year’. He has further declared that _ all efforts will be made to make atleast one station at each Division as model station where higher levei of passenger facilities will. be provided, to | 2... Consequent upon the announcement made by MR, a list of 61 Stations where the higher level of passenger facilities are required to be provided has been prepared ‘in the Board's Office. A note "Indicating the names of the stations selected, the areas of _ Upgradation chosen and also implementation plan for these stations ~_ Is enclosed. The General Managers may change one or two stations if considered necessary without increasing. overall number. The targets indicated in the annexure are only indicative and the Zonal Railways should, however, make all efforts to adhere to the same. — ; . 3... .... Since the works relating to provision of sighages' and catering modular stalls are to be provided through Commercial. Publicity Route, action should be initiated immediately to provide this. - facility at the 61 model stations. The work relating to provision of National Train Enquiry System is an important project: Action should also be initiated to complete the same early. | : | ; 4, In waiting rooms, booking offices, toilets ete, care should be taken to avoid expenditure on lavish and gaudy items.. S.-i must be ensured that all infra-structure facilities and all passenger amenities are available at the Stations as per the existing norms. ‘gs. Various facilities to be provided at the stations should be ‘planned in a coordinated manner and approved by DRMIGM. The gstimates for each works should be made out with the. approval of _ DRM and sanctioned by GM. Wherever, necessary proposals may ‘be sent to the respective Directorate in the Board’s Office for sanctioning them on out of turn basis. - 7. Special attention should also be paid to various other aspects such as cleanliness, timely and correct. announcements, facilities being in working éondition, courtesy’of staff etc. Finance Directorate of Railway Board. 8. This issues with concurrence of Land Management and. Kindly acknowledge receipt of this letter. (Or. PK: Goel) ' Executive Director(PM) 7 Copy to: . 4. The FA & CAO, All Indian Railways (with 6 spare copies) दे, The ADAI, All Indian Railways (with 36 ra copies) “ re | allway Board. _ Copy to: CCMs,CEEs, CEs, All Indian Railways. CT, -F(C) Dte., EDLM - Railway Board. - _. For OZ cm bo. improvements are required to be in the Passenger Amenities at important MR has declared year 4999-2000 aS ‘Passenger Year’. Visible stations and for this PUrposs, each division has been given at least one _ Station for immediately: improving the quality of service. The list of the Stations is given at Annexure ‘A’. (A) Enquiry System has been sanction The areas of upgradation chosen for these stations are given below- THRUST AREAS FOR MODEL STATIONS Communication with passengers है 1.1 SIGNAGES To improve the cominunication with passengers; two specific areas have been identified ~ one is provision of . standardised signages and second is improvements in the enquiries. For the purpose of signages, detailed joint instructions alongwith Civil Engineering, Electrical and Finance Directorates have been issued from Railway Board vide. letter -No. 97/TG-11/39/1 1/Signanges _ dated 11.3.99. These should be implemented by using commercial publicity route. Provision of signages should be done as per a detailed plan. Wherever the response from this scheme is not proper, departmental action should be taken. Only standardised signages at all t
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