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| Circular number | Commercial Circular No. 04 of 2000 |
|---|---|
| Date | 2000-02-10 |
| Type | Commercial Circular |
| Topic | refunds |
| Official PDF | indianrailways.gov.in |
Provision. 71: दा <i ginputerised: PRS enquiry ‘te PRS ena _ refund office, the number of pending refund cases has reduced ° -
Government of India (Bharat Sarkar) ,
Ministry of Railways (Rail. Mantralaya)
Railway Board =" *
No. 99/T6.1/42/P New Delhi, Dated 10-02-2000) |
The Chief’ Commercial Managers EA की
All. Zonal Railways Sate vie MBAS a
(Except Central Railway). COMMERCIAL CIRCULAR JNO 64 "पु
refund offices
sep og dey हैं Please refer *"to' this © office “letter ° No:TC-.. ‘:.
i %1/2003/89/Rules/Pt.3 dated 09-11-1998 wherein instructions
.. were: issued -to all Zonal Railways to’ delegate the powers for...
oh कि granting refunds to the nominated CRSs/Dy.5.5.(Commercial):-on
“ “"“your Railway to ensure speedy disposal of refund’cases. However *
कि still a large number of refund cases are pending with many, Zonal
कि Sub: Provision. 71: दा <i ginputerised: PRS enquiry ‘te PRS ena.
as
On Céritral Railway, it has been observed that by providing _
“computerised Passenger Reservation System enquiry tetminal in.
_ refund office, the number of pending refund cases has reduced ° -
' considerably.” Ministry of Railways, therefore, desire that;other’ ~~
|. "" “Zonal Railways should also provide one computerised Passenger
aay teen, coos Reservation (PRS) terminal in their refund offices from within ‘the
| रन हे existing resources, to ensure speedy and instant (on the spot) |
. _ disposal of refund cases. a cag eh oh
ia:
ce OF
A copy of ‘fh
along with theinmfor ‘Aor _|
order issued by Central Railway
closed for ready reference. |
O Eastern Qe; . Cadets Lem Ko
N Ruy ~ Ajete pediw mre, Vea, = ea
MB Of Cpovakh pur, “gee a omy is oP ye )
@NAMY. Eniwolots “= Exdoutive Director, Passenger Marketing
©) set Rly. eateutt — — ~ > ‘Railway Board
® ९ ८ fels टिक, | ः
कु $e Rly. Setundboraberl:
| Ly
८525 mumbwor Je
4
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|
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OO Baye Ticket No. &
W0.o~5 A/V/ EF ice rder/Oat. If: Dated. 05010 ‘
~uns Refund on Passenger tickets by CCM Sefund
“P Coaching section .* of Central Railway canal
' At present, refunds are arranged by coaching Refund, Section.
as under:- . oe 7 ; पर ः
a) Spot refunds; ” Pay 0 “ia: . Pre a
b) Refunds through Station ay Or rs, o ao es
c) Refunds ta reugh cheque/Honey exders’ by PASCAO(T) -
Aye
26 The. format enclosed ag Annexure Tae snould be adopted for
arranging spot refunds, | . की -
3. The format enclosed ag annexure 'B १. should be used for.
arranging refunds othr than Spot refunds, 7 Bo
4. For at '.\! should be Preparea in duplicate viz. one office cooy
aad one for .3.M, and format 'B? ‘in triplicate in case the payment
- to be arranged by PABCAO(T) viz. one office copy, one for. claimant
aod one for FaséCAo (7) . जि no” an .
that duplicate -ayments are not arranged. - Oe
6. The spot refunis sneet. should be numbered Separately as under: |
honth, ० Year, . " , Aber... ey
9 Pot refung caloulation-cur order’ sheetg should be filed in.
Serial order On spet refund file
*2Ened for Gach case, .
and a Sevarate file need not be ; to
S. fhe existing forms ए 2.00. 558 न & 2/¥-2 shoula be |
| discontinued.” ide का पद
Cases shall Centinue, - ली freee
orothar than spot refunds -
19, = Svwt refund casas S10uld also be indexed, coho,
hould be nentioneg ‘On the Pay order Station gay Order.
. कल एन (2 obi) है कि ' * ov
+
wt ow Peet
CONTRAL RATLWAY. 7 FORMAT. SAL.
a eae One
8 S POD REFUND,
/ +. *. Month¢ Fear | Ng Dates
4, Name of Applicant:~
: ; Rm Details of tickets?-
Front~ | Tor PR No.
Classs- | Tate of journey: - Fare
he Picket(Reasons for Refund) t=
_ a) Not travel d) Lower Clasé.
b) Partial travel १ Less No.of persons trave LL ec a
-¢) AG. Failure. f) Others.
। oy 4S. POR Guard's Certificate No. if anyt~
‘ ‘ ease Cth AA st i (et tam Wor tly ane On Sant Seth पीर on come ores Ben orm ance taal AO RAI TR Stee ND GD wr aon ee मय कक HO ne HS कफ सजा HUN Gm CAN GF HN A हैक (चमक ie sere sake eae aot ee [समन MR 2) in online oe
* 4. Fare collected $ Full Halt Others «
4
s
7 Ste 2, Reason for Refund 3
ं 2%
5 Ct «न. ,' hoy Cancelled ~ . ae
» pio! ला ' Clerkage ~ :
{ Totals . ;
4 . Name’ éf -Dédle re Signature —~ Dete
|) R
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