No official Railway Board PDF has been traced for this entry yet. The text below was read from the document held in the library.
| Type | Commercial Circular |
|---|---|
| Topic | refunds |
Refund under Computerised Coaching Refund Scheme, shall be granted for Confirmed Reserved and RAC tickets at all PRS centres, during
290 Refund Rules For the convenience of the passengers, Indian Railways have drawn up liberalized customer-friendly Refund Rules. To get the maximum benefit and to save on cancellation charges, Passengers are requested to cancel their tickets within the prescribed time limits, wherever possible. This will also help other RAC/Wait List passengers in getting confirmed accommodation. The Refund Rules are spelt out in detail in the following table: Nature of the Ticket Time Limit for cancellation of the Ticket Cancellation Charge per passenger Untravelled Unreserved Tickets Within 3 Hours of the actual departure of the train `10/- Unreserved tickets valid for the day of issue Within 3 Hours of the actual departure of last train of the day for your destination `10/- Untravelled Reserved Tickets More than 24 hours in advance of the scheduled departure of the train. `70/- `60/- `40/- `20/- AC First Class AC 2-Tier / AC 3-Tier / AC Chair Car / First Class Sleeper Class Second Class Untravelled Reserved Tickets Within 24 hours and upto 4 hours before the scheduled departure of the trains 25% of the fare paid (Subject to minimum cancellation charges specified above) Untravelled Reserved Tickets Less than 4 Hours before the scheduled departure of the train and 50% of the fare paid (Subject to minimum cancellation charges specified above) After actual depar- ture of the train Upto 3 Hours Upto 6 Hours Upto 12 Hours For a distance of Upto 200 Kms 201 - 500 Kms Over 500 Kms Untravelled Wait Listed / RAC Tickets After actual depar- ture of the train Upto 3 Hours Upto 6 Hours Upto 12 Hours For a distance of Upto 200 Kms 201 - 500 Kms Over 500 Kms `20/- Untravelled Multiple Journey Tickets (including Circular Journey tickets) not confirmed for a part of the journey Time limit as applicable for reserved tickets and RAC/WL Tickets as mentioned above according to the Reservation Status of the First lap of journey. a. If first lap of Journey is confirmed b. If first lap of Journey is RAC/WL a. Cancellation Charges will be levied depending on time of cancellation as applicable to Reserved Tickets for the entire journey. b. `20/- will be levied for the entire journey. Partially used reserved tickets for trains other than Rajdhani/ Shatabdi / Jan Shatabdi trains. No refund at the Station. Only TDR to be issued at journey terminating Station. The Passenger has to make an application to CCM (Refunds) within 90 days from the date of journey. Refund will be granted after deducting fare for the travelled portion. Partially Used Reserved tickets for Rajdhani/ Shatabdi/Jan Shatabdi trains ... No Refund, Since break of Journey is not allowed on these trains. Note: • For the purpose of calculating the time frame, the date of journey shall be excluded. • For the purpose of refund, the fare includes Reservation fee, Development charge, Superfast supplementary charge etc. • For night trains departing between 21.00 hours and 06.00 hours (actual departure) refund shall be granted at the station, either within the specified time limit or within 4 hours of the opening of Reservation Offices, whichever is later. • Night refund counters for computerised tickets are available at select stations. • No refund shall be granted on cancellation of Confirmed Tatkal Tickets except in exceptional cases like disruption of Railway Services etc. • No refund will be given for Duplicate Tatkal Tickets even if the original ticket is found. • In case of cancellation of partially confirmed Tatkal Tickets, refund will be given only for wait listed tatkal passengers. 291 Refund of Tickets Arising out of other Circumstances Reason for Claiming Refund Procedure for refund Time limit for claiming refund Amount payable to you Failure of AC Produce a printed certificate from the travelling ticket examiner, along with your journey ticket Within 20 hours of the train’s arrival at the destination station AC First Class/ Executive Clas
Extract shown above; the full text is available in the search app.
Open this circular in the search app · Search all 4,025 documents