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Commercialpedia Indian Railways commercial circulars and policies

User Manual Loading Plan and Customer Notification

Study materialfreight

No official Railway Board PDF has been traced for this entry yet. The text below was read from the document held in the library.

TypeCommercial Circular
Topicfreight

Summary

shall also have option to reverse the supply plan for specific indents.

Text of the circular

Capturing Advance Loading Plan and Intimation to Customers  
 
             User Manual 
 
CENTRE FOR RAILWAY INFORMATION SYSTEMS  
Page 1 
Capturing Advance Loading Plan and Intimation to Customers 
Disclaimer: The User Manual is only to be used for general purpose and for reporting in FOIS 
Application and is not authorized by Railway Board. In case of any conflict, or policy issues, the 
concerned Rate Circulars along with related instructions issued by Railway Board/Competent 
Authorities from time to time shall take precedence.  
Part A 
 
1. Customer’s subscription to the service for Receiving Notification for Advance Loading 
Plan  
 
All interested Freight Customers shall need to give their consent and subscribe to the free 
service for receiving notifications from Indian Railways regarding planned supply of wagons 
against their registered indents. An individual shall be required to subscribe to the service 
once and the same shall be applicable for all e-Indents and for all organizations authorized for 
user. Following enhancements in e-RD application have been carried for users to subscribe to 
the service:   
For Subscription of Notifications 
1. Users shall have option to provide a one-time consent for activating SMS and e-mail 
alerts from Indian Railways on the advance wagon supply plan fed in the system 
against customer indents. Here, user shall be displayed with all terms and condition 
of the service (Refer Image)  
 
2. Additionally, customer on registration of e-indent in system shall have a check box to 
opt for Supply Plan notification alerts. This shall be optional for users and can be

Capturing Advance Loading Plan and Intimation to Customers  
 
             User Manual 
 
CENTRE FOR RAILWAY INFORMATION SYSTEMS  
Page 2 
reversed when user wishes to opt out of the service. The option shall be specific for a 
userid and if opted, same shall be applicable for all e-Indents registered by same userid 
irrespective of the Organization.  
3. Subscription of service shall be notified to the customer via an SMS and e-mail sent on 
user registered mobile number and e-mail id respectively.  
SMS Sample: 
 
Dear Customer, Your request for advance notification on the expected supply of wagons 
against your registered indents has been accepted by Indian Railways. 
*T&C Apply. FOIS/IR 
 
Email Sample: 
 
For Un-Subscription of Notifications 
 
1. A facility to Un-Subscribe the service, the user shall be provided an option to do so 
through  e-RD Application. 
 
2. An email message confirming acceptance of user request to Un-Subscribe the service 
shall be sent to customer on registered e-mail ID.

Capturing Advance Loading Plan and Intimation to Customers  
 
             User Manual 
 
CENTRE FOR RAILWAY INFORMATION SYSTEMS  
Page 3 
 
Email Sample: 
 
Part B: 
 
Capture Indent linking against Loading Plan by Divisional Railway 
 
1. A task (Indent Supply Plan) is designed in FOIS/RMS Divisional Web Application for 
the authorized Divisional Users (Stock Controller identified by Role assigned to user 
as Dy. Stock) to prepare a loading plan for next day against pending indents based 
on applicable rules or decision of the concerned Dy. Stock invoking the planning task. 
 
Authorized Users: Divisional User of Forwarding location (Stock Controller identified by 
Role assigned to user as Dy. Stock) 
 
Authorized Divisional User shall login into RMS Divisional Queries (Web Interface) and 
navigate to “Tasks → Indent Supply Plan” Menu on home screen.

Capturing Advance Loading Plan and Intimation to Customers  
 
             User Manual 
 
CENTRE FOR RAILWAY INFORMATION SYSTEMS  
Page 4

Capturing Advance Loading Plan and Intimation to Customers  
 
             User Manual 
 
CENTRE FOR RAILWAY INFORMATION SYSTEMS  
Page 5 
 
2. On Submitting the input form with relevant filters, user shall be displayed with all the 
Outstanding Indents available eligible for supply on subsequent day. The list shall 
display demand 

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