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Guidelines regarding Waiver/Write off of Demurrage/Wharfage

No. TC-I/2025/20 · 2025-06-18
Circularfreight

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Circular numberNo. TC-I/2025/20
Date2025-06-18
TypeCorrigendum
Topicfreight
DirectorateTraffic Commercial (Rates)

Summary

Guidelines regarding Waiver/Write off of Demurrage/Wharfage 2.11 Application for waiver of Demurrage/Wharfage shall be entertained only for the cases

Text of the circular

Corrigendum No.58 of Rates Master Circular/Demurrage-Wharfage-Waiver/2016/0

भारत सरकार GOVERNMENT OF INDIA
रेल मंत्रालय MINISTRY OF RAILWAYS
(tad बोर्ड RAILWAY BOARD)

No. TC-I/2025/20 I /efile/5(3491463) New Delhi, dt.18.06.2025

Pr. Chief Commercial Manager
All Zonal Railways

Sub: Guidelines regarding Waiver/Write off of Demurrage/Wharfage
Ref: (i) Chapter-III] of Rates Master Circular/Demurrage-Wharfage-Waiver/2016/0 & subsequent
amendments

(ii) Rates Circular No.38 of 2004

(iii) Rates Circular No.38 of 2006

(iv) Rates Circular No.21 of 2007

(v) Rates Circular No.35 of 2009

(vi) Board’s letter No. TC-I/2019/2016/6 (3298964) dt.16.07.2021

(vii) Board’s letter No. TC-I/2020/103/efile/1Pt.(2)(3341820) dt.20.04.2022

Guidelines regarding waiver/write off of Demurrage/Wharfage are prescribed vide
Board’s circulars/letters under reference.

The matter has been reviewed and it has been decided (i) to change the SOP for waiver
and (ii) to modify the circumstances for considering application/appeal. Accordingly, in
supersession of all earlier instructions/circulars, the revised guidelines are given below-

Para GUIDELINES

1.0 Power of officers to waive Demurrage or Wharfage charge

Designation of
officer Demurrage per wagons, which बा vtchotte gnment, which can be .

can be considered by an considered by an officer

officer
Full Powers

Maximum amount of Maximum amount of Wharfage per

AGM == Powers

%1.00,000/-

PCCM —

Z1.00,000/-

HOD(CCM/FM or 250,000/-

CCM/FS)

250,000/-

4 | DRM हर रे 25,000/- 225,000/-
5 | ADRM (nominated =10,000/- = 10,000/-
_| by DRM)

1.1 The powers of waiver of Wharfage indicated in the table above will be on consignment
basis except in the case of trainload consignment where it will be applicable on per
wagon basis. In the case of trainload consignment, the application for waiver of
Wharfage for a particular rake will be considered by the authority, who is competent to
deal with the highest amount of Wharfage accrued per wagon of that rake.

1.2 Where Demurrage cases are being handled by Officers of Operating Department, PCCM

will mean PCOM.
TT पक करा ;
ya/ Spe

Corrigendum No.58 of Rates Master Circular/Demurrage-Wharfage-Waiver/2016/0

1.3. The cases for waiver should not be dealt by an officer below the level of an officer
competent to deal with the case as per the schedule of powers given in the above table.
Say, PCCM will not deal with such case where AGM is the competent authority. Since
waiver of Demurrage/Wharfage is discretionary power, PCCM cannot recommend
percentage of waiver, instead, he will only put up facts of the case and give his remarks
on the customer’s application/appeal.

1.4 Prior Finance concurrence will be required for waiver of Demurrage/Wharfage charges
above Rs.25,000/- per wagon/per consignment respectively. Cases submitted to AGM
should be routed through the Coordinating HOD of the Commercial Department and
PFA of the Zonal Railways, irrespective of the amount involved.

2.0 Waiver

2.1. Due care should be taken in preparation of the Demurrage/Wharfage bills at the first
instance to obviate recasting of bills subsequently on representation by the customer or
otherwise.

2.2 In case the consignor/consignee feels that Demurrage/Wharfage was due to reasons
beyond his control, he could apply for waiver (on FBD Portal) giving all relevant details
with documentary evidence wherever necessary.

2.3. First application for waiver of Demurrage/Wharfage should be submitted to the Station
Manager/Goods Supervisor within 10(ten) days from the date upto which these charges
had accrued.

2.4 पा case of Wharfage, the consignor/consignee should deposit the amount of Wharfage
charges and submit the original proof of such payment alongwith his application while
preferring for waiver. Pre-payment of wharfage will be ensured before delivery of the
consignment.

2.5 The concerned Station Managér/Chief Goods Supervisor will forward the application of
waiver of Demurrage/Wharfage to the 

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