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| Circular number | No. 2022/TC-II/Refund/Halt |
|---|---|
| Date | 2024-06-04 |
| Type | Commercial Circular |
| Topic | halt-stations |
| Currency | Currency not verified |
Clarification regarding refund/reissue of tickets for unused Mail/ Express tickets to Halt Agents. ; Such unused tickets shall be non-issued and valid tickets may be issued after
(भारत सरकार) GOVERNMENT OF INDIA (<a मंत्रालय) MINISTRY OF RAILWAYS Es (taa बोर्ड) (RAILWAY BOARD) KRREKK No. 2022/TC-II/Refund/Halt tickets (3400578) New Delhi, dated 96.03.2025 The Principal Chief Commercial Managers, All Zonal Railway/New Delhi. SUB: Clarification regarding refund/reissue of tickets for unused Mail/ Express tickets to Halt Agents. ; REF: CR letter no. C/708/RQ/Halt stations dated 04.06.2024. RKKKK In reference to above mentioned letter, the matter has been examined in Board's office and it has been decided that the following procedure shall be followed for reissue of tickets/refund of unused Mail/Express tickets to Halt Agents: 1. In case pre-issued mail/express tickets are in the possession of Halt Contractors. Such unused tickets shall be non-issued and valid tickets may be issued after adjusting the amount of non-issued tickets instead of allowing cash refund. Division wise committee consist of TIAs and CMIs may , however, be constituted to declare such unsold tickets as non-issued tickets as per rule and also to follow prescribed guide lines for disposal /destruction of those non-issued tickets. This may however, be done on case to case basis after due deliberation and also with the approval of Competent Authority. II. In case, Contract of Halt contractors have since been expired. Refund of unused mail/express tickets may be allowed, as a _ onetime dispensation subject to the condition that Halt Contractors had either surrendered their contracts or their contracts were expired. A Divisionai Committee consisting of Sr. TIA & Commercial Inspector shall, however, be constituted to examine such refund cases on case to case basis. >) In) velo -2- Subsequently, Principal Chief Commercial Manager of the Railways, with the concurrence of concerned FA&CAO/T, may approve refund for the said halt tickets. Ill. Due diligence/procedure shall invariably be followed for disposal of such tickets. IV. Disposal/refund of unsold mail express tickets issued to Halt Agent shall be tallied with the stock register of serving station to genuineness of the said unsold tickets. V. Balance/Sheet of the serving station during the unused mail express tickets to Halt Agent by a team consisting of Sr. TIA and CMI of concerned station. This issues with the concurrence of Finance Directorate of Ministry of Railways. (This disposes of C Rly's letter dt.04/06/2024, as referred above) wane See (Rohit Kumar) Joint Director Passenger Marketing Railway Board No. 2022/TC-II/Refund/Halt tickets (3400578) New Delhi, dated °G .03.2025 Copy forwarded for information to: 1. Dy. Comptroller and auditor General of India (Railways), Room No.224, Rail Bhavan, New Delhi. 2. The Principal Financial Advisors, All Zonal Railways. 3. Director General of Audit, All Zonal Railways. (५1. नि थे 66.0%-10%K for Member (छपरा 82८6] / Railways No. 2022/TC-II/Refund/Halt tickets (3400578) New Delhi, dated ०७ .03.2025 Copy To: For information and necessary action: 1. EDFC, EDV(T) for information. 2. MD, Centre for Railway Information System (CRIS), Chanakyapuri, near National Rail Museum, New Delhi for necessary Software changes. 3. MD, IRCTC, 11t* Floor, Statesmans House, B-148, Barakhambha Road, New Delhi-110 001 for information and necessary action. 4. Managing Director, Konkan Railway Corporation Ltd., Belapur Bhavan, Plot No. 6, Sector 11, CBD Belapur, Navi Mumbai- 400 014. Pade न कि (Rohit Kumar) Joint Director Passenger Marketing Railway Board
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