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| Circular number | No. 2016/TG-I/1010//Counselling |
|---|---|
| Date | 2016-05-12 |
| Type | Commercial Circular |
| Topic | general |
| Official PDF | indianrailways.gov.in |
MR’s Budget Announcement 2016-17- imparting behavioural training to licensed porters All the licensed porters should be imparted such training by 30-09-2016 and
Government of India (Bharat Sarkar)
Ministry of Railways (Rail Mantralaya)
Railway Board.
No. 2016/TG-I/1010//Counselling New Delhi, Dt. 12.5.2016.
General Managers
All Indian Railways.
COMMERICAL CIRCULAR NO. 25.
Sub: MR’s Budget Announcement 2016-17- imparting behavioural training to
licensed porters.
In view of the Budget Announcement made by Hon’ble Minister of Railways for
providing training to licensed porters, Zonal railways are advised to depute commercial
officials for organising Training Workshops at various railway stations from time to time.
Through such workshops, licensed porters should be sensitised and trained about various
aspects relevant to service of licensed porters like courteous behaviour with the
passengers, correct charging as per rules from passengers in fair manner, ensuring safety
and security of luggage of passengers etc. Officers shall conduct regular checks to assess
the effectiveness of training given to the licensed porters.
In addition to the above Zonal Railways should also display posters at Rest
Rooms containing Do’s and Don’ts which should be strictly followed by the licensed
porters while interacting and delivering their services to the passengers.
All the licensed porters should be imparted such training by 30-09-2016 and
proper record of the same be maintained by SM’s (Station Managers) for verification by
inspecting officials.
Board may be apprised of the progress in this regard on monthly basis in a format
attached.
Please acknowledge receipt and ensure compliance. |
QL? Le
(Dr S. K. Ahirwar)
Director Traffic Coml.(General).
Railway Board.
Copy to: Chief Commercial Managers, All Zonal Railways.
FORMAT FOR MONITORING THE PROGRESS —_—e—eeFw AA GS THE PROGRESS REGARDING TRAINING OF
—————=—“ सिर रच TRAINING OF
LICENSED PORTERS
- No. of No. of No. Licensed | No. of
Licensed training Porters given licensed
Porters session training porters yet to
available conducted be given
| | | | training
_ 4 - [
|
_ a { _ |
Total | sid _ |
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