licensee) from where food is prepared and distributed in trains or to the static units

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Summary

licensee) from where food is prepared and distributed in trains or to the static units contract from the contract start the contract from the contract start date as

Text of the circular

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चर

1 
 
 
                                
 
 
 
 
 
 
                                   ऺेत्रीम येर प्रशिऺण संस् थान   भध्म येर बुसावर, 
                                               
 
 
गुणवत्‍ता‍त  त 
आभची नीति,सुयक्षऺि आणण ववश् वसनीम ये्‍ वे संचारनासाठी ऩमााप् ि प्रशिऺण 
देणे व सिि सुधायणांद्वाया ग्राहक संिुष्टि सुतनष्श्चि कयणे आहे। ऺे
त्रीम येर प्रशिऺण संस् थान 
भध् म येर बुसावर, 
 
गुणवत्‍ता‍त  त 
हभायी नीति है, सुयक्षऺि एवं ववश् वसनीम येर संचारन के शरमे ऩमााप् ि प्रशिऺण 
प्रदान कयना िथा तनयंिय सुधाय द्वाया ग्राहक संिुष्टि सुतनष्श्चि कयना। 
 
Zonal Railway Training Institute 
Central Railway, Bhusawal. 
 
Quality Policy 
Our Policy is to impart adequate training  
for the purpose of Safe and Reliable train operations,  
ensuring Customer Satisfaction through continual improvement.

2 
 
 
 
 
 
 
Zonal Railway Training Institute, 
Central Railway 
Bhusawal 
Largest and Premier 
Training Institute 
Of 
Indian Railways 
 
& 
 
First ever ZRTI to achieve 
IS/ISO-9001:2015 Certification 
For 
Quality Standards in 
Railway Training

3 
 
 
 
   
 
 
विद्यालय गीत 
 विद्या का भंददय है मे,औय ऻानदीऩ है प् माया, 
सफसे उन् नि,सफसे अच् छा, शिऺा केंद्र हभाया,  
येर कभी को संयऺ
ा के ऩाठ मह ं हैं ऩढ़ािे, 
संचारन के तनमभों से अवगि उनको कयवािे, 
मािामाि सुयक्षऺि हो मही ऩहरा ध् मेम हभाया।…….. 
अनुिासन औय शिऺा के संग, सीखें साप सपाई, 
आओ इस ऩय अभर कयें, हभ शभरकय साये बाई, 
तनट ठा से किा‍ म कयेंगे, मही तनश् चम है हभाया।………… 
दुघािना को िारें हभ सफ, ऐसा कामा कयेंगे, 
जनसेवा भें अऩना िन भन, न् मौछावय कय देंगे, 
फढ़े प्रतिट ठा येरों कऔ औय भान फढ़ेगा हभाया। 
ववद्मा का भंददय है ...

4 
 
 
 
                                                      
 
 
 
PATRON 
Shri S. C. Jain 
IRTS 
PRINCIPAL 
 
 
INSPIRATION 
Shri R. S. Gole 
ACM/ Faculty  Officer 
Mess Officer 
 
 
GUIDANCE  
Rajendra S. Patil 
Chief Commercial  Instructor 
 
COMPILATION  &  PREPRATION 
Shri Raj Kumar Singh 
Shri.Kishor Sonawane 
Shri.Minhaz Aalam 
Shri.Manoranjan Kumar 
Shri.Sanjeet Kumar Jha 
Shri Ravindra choudhay 
 Shri. M.J.Chiwhane 
 
 
(ALL  COMMERCIAL INSTRUCTORS) 
 
ZONAL RAILWAY TRAINING INSTITUTE 
CENTRAL RAILWAY BHUSAWAL

5 
 
 
 
INDEX 
 
Sr.No Chapter 
Code 
Descriptions / Advance Coaching Theory 
(CI/CP-2)-Syllabus 
Page no. 
1.  CI/CP-2/1.1 
Theory of Rates and its salient features 
 
2.  CI/CP-2/1.2 
Passenger fare structure and freight structure of luggage, 
parcel and goods. Outsourcing of ticket sale (JTBS/ STBA/ 
YTSK).Passenger Profile Management (PPM)  and running 
of special train. 
 
3.  CI/CP-2/1.3 
Categorization of stations for the purpose of amenities, 
Passenger Amenities– Minimum, Essential, Recommended 
and Desirable Amenities, model stations. 
 
4.  CI/CP-2/1.4 
Causes of ticket less travelling and different kinds of checks. 
Various irregularities, leakage of revenue and fraud. 
 
5.  CI/CP-2/1.5 
Catering policy - 2017. 
 
6.  CI/CP-2/1.6 
Policy for Water Vending machine 
 
7.  CI/CP-2/1.7 
Policy for installation of ATM 
 
8.  CI/CP-2/1.8 
Multi-Purpose Stall. 
 
9.  CI/CP-2/1.9 
Commercial advertisement in trains and at stations. OHA, 
Mobile asset, Rail   Display Network, Non-Fare Revenue. 
 
10. 
CI/CP-2/1.10 
Cleanliness at stations and in trains, Pay & Use Toilets. 
 
11. 
CI/CP-2/1.11 
Cycle, Motor cycle, Scooter and Car parking.  
 
12. 
CI/CP-2/1.12 
Passenger Information System 
 
13. 
CI/CP-2/1.13 
Parcel Management System. 
 
14. 
CI/CP-2/1.14 
Leasing of SLR and VPU. 
 
15. 
CI/CP-2/1.15 
Railway Act. Section 123 to 129 regarding railway liability in 
rail accident and  untoward incidents, Payment of Ex-gratia 
and compensation. 
 
16. 
CI/CP-2/1.16 
Railway Users Consultative Committees and Council. 
 
17. 
CI/CP-2/1.17 Inspections, definitions and their objects, inspections of 
stations, Parcel office, Booking office, Reservation office, 
Goods shed and catering service 
 
18. 
CI/CP-2/1.18 
Duties of Dy. SS (Commercial), Commercial Inspector and 
Supervisors 
 
19. 
CI/CP-2/1.19 
 RTI Act 2005. 
 
20. 
CI/CP-2/1.

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