No official Railway Board PDF has been traced for this entry yet. The text below was read from the document held in the library.
| Type | Commercial Circular |
|---|---|
| Topic | reservation |
Along with train running position, arrival/departure of trains at station and train schedule, it also provides crucial information on
\ Projects HOME PROJECTS TICKETING AND PASSENGER NTES National Train Enquiry System Challenges To keep the travellers informed about updated train schedules. Dissemination of information to public about trains cancelled / diverted. To facilitate passengers by providing expected Trains Arrival / Departure timings at Stations. To track Live Current Running status of any train on Indian Railways Network. At times, for reasons beyond the control of Indian Railways, the trains get delayed, rescheduled, cancelled or diverted. It has been a challenging task and need of the hour to communicate the same to commuters systematically. NTES 7/22/24, 12:23 PM CRIS Projects/NTES https://cris.org.in/loadpage?page=proNTES 1/12 Goals To provide passengers complete schedule of single/all trains with all stoppages enroute. To provide commuters the expected train arrival / departure in next 2,4,6 or 8 hours at a station. Facilitate information dissemination through multiple channels viz. Display Boards, Mobile Apps, Enquiry Counter, etc. To keep travellers informed about live Train running status & partial / fully cancelled, route diverted trains along with end to end train availability. The objective of NTES system is to empower passengers and citizens by consistently disseminating near real time passenger train running information on IR in an effective, reliable and user friendly manner keeping in view the changing user needs and technology advancements. 7/22/24, 12:23 PM CRIS Projects/NTES https://cris.org.in/loadpage?page=proNTES 2/12 Our Solution This option provides information about a running train. Current running status and expected time of arrival/expected time of departure (ETA/ETD) at the queried station can be easily known through this query. Google Map feature has also been made available to track the running of trains on run. Partially Cancelled routes and Diverted routes are also shown in case of such exception. Spot Your Train 7/22/24, 12:23 PM CRIS Projects/NTES https://cris.org.in/loadpage?page=proNTES 3/12 This provides complete schedule of a given train with all its public stoppages en-route and scheduled arrival/departure at the stations, distance and day count. Train Schedule This option replicates the display boards at station . One can see the trains expected to arrive/depart at any station in next 2,4,6 or 8 hours. Live Station This option covers all trains defined on IR. Using this option one can find out the list of all types of trains available between any two stations. Trains between Stations 7/22/24, 12:23 PM CRIS Projects/NTES https://cris.org.in/loadpage?page=proNTES 4/12 This option provides information about all the exceptions in the day to day running of trains including cancelled trains (both completely or partially cancelled), rescheduled trains and their modified timings and diverted trains modified routes Exceptional Trains The new light weight mobile compatible web interface (enquiry.indianrail.gov.in), which offers quick and easy access to essential information for passengers, has been largely appreciated for its speed, simplicity and richness of information and enhanced user experience. Website 7/22/24, 12:23 PM CRIS Projects/NTES https://cris.org.in/loadpage?page=proNTES 5/12 First official Mobile App of Indian Railways for train enquiry was indigenously developed by CRIS for the most commonly used mobile platforms viz. Android, Windows and iOS. >Mobile Apps Train Arrival/Departure timings, delay and platform number information is disseminated to passengers through display boards installed on platforms and station premises through NTES services. Display Boards at Station Public can do face to face enquiry at enquiry counter at stations facilitating train related information through NTES terminals or IVRS based 139 call centres. Enquiry 7/22/24, 12:23 PM CRIS Projects/NTES https://cris.org.in/loadpage?page=proNTES 6/12 Benefits Wide Reach 23 million passengers travelling on Indian Railwa
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