Open the official PDF on indianrailways.gov.in
| Type | Commercial Circular |
|---|---|
| Topic | freight |
| Currency | Currency not verified |
| Official PDF | indianrailways.gov.in |
Step 7: After successful payment, user shall be redirected to FBD Portal-
INDIAN RAILWAYS- FREIGHT BUSINESS DEVELOPMENT PORTAL ONLINE PAYMENT SERVICE FASTER, CONVENIENT & SECURE Freight & Ancillary Charges P ayments are now, j ust a C lick A way… Visiting Freight Business Development (FBD) Portal Option 1: Visit https://indianrailways.gov.in and click on FREIGHT SERVICES -> Freight Business menu item. Option 2: Visit https://fois.indianrailways.gov.in and click on FREIGHT BUSINESS button Option 3: Direct URL Link https://fois.indianrail.gov.in/RailSAHAY Accessing Customer Dashboard (FBD Portal) FBD Portal is one stop solution for all the freight customers’ needs, providing myriad of information and services. In order to bring IR freight business closer to the customer, FBD portal is an innovative digital platform adding to ease of doing business. Step 1: Click on EXISTING CUSTOMERS -> Individual Login menu item. Step 2: Login with your FOIS e-RD (e-Registration of Demand) credentials. Step 3: After successful login, enter the Customer Dashboard, a personalized dashboard reflecting all your freight business with Indian Railways (IR) including Pending Payments, Payments History, Refund History, Outstanding Indents, On-Run Consignments, Registered Concerns and much more. A Primary customer may make all the payments, pending on behalf of his organization/company. A Secondary customer (Handling Agent) may make payments, pending on the any location(s) on behalf of all the primary customers (organizations) for which he’s registered as a handling agent in FOIS. List of organizations (Primary/Secondary) is available at the top right corner of the pending payments view. Making online payment of Freight and Ancillary Charge(s) Step 1: In the customer dashboard, click on Pending Payments to view the detail of all the outstanding charges (latest at the top), raised by IR Goods Clerk at respective loading stations. Step 2: Verify the detail of individual charge, click on displayed amount and get to know about taxes, adjustments and net payable amount for Freight Charges and for Ancillary Charges. Step 3: Initiate the payment process through Pay Now option. (*Screen shot for Freight Charges) (*Screen shot for Demurrage Charge) Step 4: Verify the detail of GST and WRF Adjustment (if any for Freight Charges) and Net Payable Amount calculated there-on, at the confirmation page. In case of any assistance or query regarding freight payments, may check Help & Support Section or directly contact IR Freight Officials through RailMadad application (Contact Us Option). If everything is in place, may Continue with Payment. Step 5: Select your preferred mode of payment, amongst the various options available on SBI Payment Gateway: SBI Net-banking, other banks online banking, Debit Card, Credit Card, NEFT/RTGS etc. Login to your selected payment mode Step 6: Verify the payment amount and confirm the transaction. Step 7: After successful payment, user shall be redirected to FBD Portal- Payment Confirmation Page. Step 8: User may keep note of Bank Transaction ID and IR Transaction Reference ID for future reference. In case, user experiences any aberration in the payment process, may contact SBI Helpline, available 24x7. Step 9: Go Back to Dashboard for further monitoring and analysis of customer’s freight business with Indian Railways. Clubbing Multiple Payments through Payments Cart This feature provides a facility to club a number of charges for making payment in one go. Charges accrued on the same zonal railway and for the same customer can be clubbed in a ‘payments cart’. Detail of each and every charge may be viewed in the cart and net payable amount (the grand total of all the added charges) may be paid through a single transaction. The facility saves the precious time and helps customers, overcome the constraints on number/limit of daily online transactions. All the types of charge
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