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| Type | Commercial Circular |
|---|---|
| Topic | reservation |
| Currency | Currency not verified |
Real time / scheduled availability of information in eDrishti to the top management with zero compilation and collection time
Projects HOME PROJECTS PROCUREMENT & AUTOMATION E-DRISHTI e-Drishti / RailDrishti Challenges Real-time availability of mammoth information to the top management. Zero compilation and information collection time delays. Error free data for Quick-Analysis, decision making & monitoring. Digitally promote Transparency and accountability by sharing government statistics, initiatives, achievements, live photos and feeds with general public. To bring information from myriad sources under a single window and digitally provide a bird's eye view of key parameters pertaining to Indian Railways for Quick-Analysis, decision making & monitoring-review purpose. Goals Dashboard 7/22/24, 12:32 PM CRIS Projects/e-Drishti https://cris.org.in/loadpage?page=proEDRISHTI 1/10 To provide meaningful and useful information out of voluminous data through data mining. Data Analytics based SWOT (Strength, Weakness, Opportunities, Threat) Analysis of major KPIs of Indian Railways. Availability of current information any time, anywhere, 24*7 to stake holders. Development of a G2C (Government to Citizen) tool to communicate initiatives taken by government to general public. Empower citizens with Multi-media based self monitoring features. eDrishti fulfils the above goals by providing a modern All-in-One DSS dashboard with in-built graphs, charts, widgets and indicators to easily appreciate data. In addition, RailDrishti (www.raildrishti.in) has become a single platform to avail all Railway services and public engagement media with Indian Railways. Our Solution A glance of important KPIs of Indian Railways viz. Earnings (Passenger, Freight, Scrap,etc.), Expenditure (Revenue & Works), Tickets, Passengers, Freight Loading, Punctuality, Bills, Track Renewals, Bridge Inspections, Asset Failures, etc. is available on this platform along with trend analysis facilitating users to highlight the positive and negative areas to act upon. KPIs- At a Glance 7/22/24, 12:32 PM CRIS Projects/e-Drishti https://cris.org.in/loadpage?page=proEDRISHTI 2/10 Indian Railways has developed a host of services on digital platforms and the status of these services can be availed by customers by feeding their user identity numbers. Rail Drishti facilitates a tab consisting of six services namely, PNR enquiry, ODC application enquiry, Complaint Enquiry, Tender Enquiry, Shramik Enquiry and Freight related enquiries. A Freight calculator for transportation by Railways is also made available for freight customers. Also links to nine important Railway websites from citizen's point of view are available here. Services The dashboard provides a facility to view live feeds from the cameras installed in Railway kitchens. The public can now themselves observe how the food served to them in trains is being cooked and packed. This is one of the major steps in ensuring public participation in governance and promote transparency and accountability. LIVE Kitchen Feeds 7/22/24, 12:32 PM CRIS Projects/e-Drishti https://cris.org.in/loadpage?page=proEDRISHTI 3/10 At any time, all the passenger / freight carrying trains running on the Indian Railways network can be seen on country map. Any of them can be clicked to get the information about running status of the train as well as the contact number of housekeeping staff, if present on the train. Trains On Run All the Railway related grievances (General or Onboard) are tracked via this dashboard. The passenger can not only enquire about the grievance redressal status through this platform but can also monitor the overall number of grievances resolved as well as pending with their pendency duration. Further, zone wise and division wise breakup as well as complaint type wise breakup can also be viewed. Grievances The dashboard also facilitates unorganized sector casual labourers working with Railway contractors. The dashboard empowers them by providing a self-service enquiry mechanism about their wages actually paid and recorded online. The details
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