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continent ran over a stretch of 21 miles from Bombay to Thane. The idea of a railway to connect Bombay with Thane, Kalyan and with the Thal and Bhore Ghats…

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TypeCommercial Circular
Topicreservation

Summary

continent ran over a stretch of 21 miles from Bombay to Thane. The idea of a railway to connect Bombay with Thane, Kalyan and with the Thal and Bhore Ghats inclines first occurred to Mr. George Clark, the Chief Engineer of the Bombay Government, during a visit to Bhandup in 1843 E-Pass/E-PTO plus ticket (e-ticket/PRS ticket/UTS ticket/UTS app ticket) along

Text of the circular

MULTI DISCIPLINARY ZONAL TRAINING INSTITUTE
Southern Railway
TIRUCHCHIRAPPALLI
Probationary Commercial Cum Ticket Clerk
Coaching Theory
As on 1st Nov 2023

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INDEX
S.No.
Topic
Page
1
Introduction
1
2
Books Of Reference
3
3
Classes Of Accommodation
6
4
Tickets
9
5
Military Traffic
31
6
Break Journey Rule
42
7
Railway Pass
45
8
Concessions
57
9
Reservation
68
10
Refunds
85
11
Ticket Checking
91
12
Passenger Amenities
114
13
Railway Act
118
14
PGRM
125
Copyright © 2023 by MDZTI/TPJ
All rights reserved. No part of this publication may be reproduced, distributed,
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or other electronic or mechanical methods, without the prior written permission
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permission requests, write to the publisher

1
Evolution of Indian Railways
The first railway on Indian sub-continent ran over a stretch of 21 miles from Bombay
to Thane. The idea of a railway to connect Bombay with Thane, Kalyan and with the
Thal and Bhore Ghats inclines first occurred to Mr. George Clark, the Chief Engineer
of the Bombay Government, during a visit to Bhandup in 1843.
The formal inauguration ceremony was performed on 16th April 1853, when 14
railway carriages carrying about 400 guests left Bori Bunder at 3.30 pm "amidst the
loud applause of a vast multitude and to the salute of 21 guns." The first passenger
train steamed out of Howrah station destined for Hooghly, a distance of 24 miles, on
15th August, 1854. Thus the first section of the East Indian Railway was opened to
public traffic, inaugurating the beginning of railway transport on the Eastern side of
the sub-continent.
In south the first line was opened on Ist July, 1856 by the Madras Railway Company.
It ran between Vyasarpadi Jeeva Nilayam (Veyasarpandy) and Walajah Road
(Arcot), a distance of 63 miles. In the North a length of 119 miles of line was laid from
Allahabad to Kanpur on 3rd March 1859. The first section from Hathras Road to
Mathura Cantonment was opened to traffic on 19th October, 1875.
These were the small beginnings which is due course developed into a network of
railway lines all over the country. By 1880 the Indian Railway system had a route
mileage of about 9000 miles. Indian Railways, the premier transport organization of
the country is the largest rail network in Asia and the world's second largest under
one management.
Indian Railways is the lifeline of the nation. It traverses the length and breadth of the
country providing the required connectivity and integration for balanced regional
development. The system never rests; it has been up and working unceasingly for
the last several decades. It is an integral part of every Indian’s being. It is one of the
pillars of the nation.

2
Board Level:
Organization Of Indian Railway
Minister of Railway
Minister for State Railway
CRB & CEO
Railway Board
Member -Traction & Rolling Stock
Secretary, RB
Director General/RHS
Member -Infrastructure
Director General/HR
Member-Operations & Business Development
Director General/RPF
Member- Finance
Director General/Safety
Zonal Level:
General Manager
Additional General Manager
PHODs like PCOM, PCPO, PCCM, PCME, PCEE &
FA&CAO
CCM (PM), CCM (FM), CCM (PS), CCM (Planning) &CCO
Divisional Level:
DRM
ADRM
Sr. DME, Sr. DOM, Sr. DPO, Sr. DCM, Sr. DEN, Sr. DEE, & Sr. DFM , etc
DCM
ACM
Comml. Inspectors

3
Station Level:
SMR
Dy.SMR, Dy.SMR (Comml.)
CBS, CPS, CGS, CRS, CTI & CTTI
assisted by ASMs, Commercial Clerks, ECRCs and TE/TTEs
Commercial Department (At Zonal Level)
The PCCM (PHOD) is assisted by,
Chief Commercial Manager
(Passenger Marketing)
Deals
with
Computerised
reservation,
clearance of passenger traffic etc.
Chief Commercial Manag

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