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Comprehensive instructions for provision of Passenger Amenities and user facilities at stations

· 2018-04-09
Circularamenities

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Date2018-04-09
TypeCorrigendum
Topicamenities

Summary

Comprehensive instructions for provision of Passenger Amenities and user facilities at stations Sub: Comprehensive instructions for provision of Passenger Amenities and user

Text of the circular

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Corrigendum to letter No. 2018/LM (PA)/03/06, dt.09.04.2018

GOVERNMENT OF INDIA (भारत सरकार)
MINISTRY OF RAILWAYS रिल मंत्रालय)
RAILWAY BOARD हिलवे बोर्ड)

No. 2018/LM (PA)/03/06 New Delhi, Dated: |4.02.2022

The General Manager(s),
All Zonal Railways

Sub: Comprehensive instructions for provision of Passenger Amenities and user
facilities at stations.
Ref: Board’s letter no. 2018/LM (PA)/03/06, dt.09.04.2018.

Please refer to this office letter of even number dated 09.04.2018 stipulating the
comprehensive instructions for provision of Passenger Amenities and user facilities at stations.

2. Suggestions were received from Zonal Railways for amendment in various paras w.r.t the
discrepancies noticed in the Comprehensive instruction issued vide above referred letter.

3. Considering the traffic volume and expectations of the travelling public, competent
Authority has decided to review the existing policy. The modifications/additions/deletions made in

the existing policy are as under:

Item} Para Existing Policy Para

= Para

Para
3.2 (iii)

Foot Over Bridge and High level
Platform are included in Minimum
Essential Amenities(MEA) for all
categories of stations on broad gauge.
Priority will be accorded to the higher
category station over lower category
station while sanctioning and
executing the work of raising the height
of platform and provision of FOB. No
work of raising the platform to medium
level shall be taken up henceforth. All
existing sanctioned works for raising the
height of platform from rail/low level
shall be made to high level.

Foot Over Bridge and High level
Platform are included in Minimum
Essential Amenities(MEA) for all
categories of stations on broad gauge.
Priority will be accorded to the higher
category station over lower category
station while sanctioning and
executing the work of raising the height
of platform and provision of FOB. No
work of raising the platform to medium
level shall be taken up henceforth. All
existing sanctioned works for raising
the height of platform from rail/low
level shall be made to high level.

To improve accessibility for platform
interchange on railway _ stations,
especially for persons with

ii

Para 4 of} These are broad guidelines for

the

providing passenger amenities at

covering | stations. However, GMs/DRMs may

letter

make need based modification duly
recording the justification thereof.

disabilities, a ramped subway shall be
considered as the first and the most
preferred means of accessibility
followed by a second alternative of an
FOB with ramp, wherever feasible.
First preference shall be given to dog
legged ramp (1:12 slope) on FOB.
Wherever future augmentation of
platforms and number of lines or
double decker operations are envisaged,
the ramped subway may be explored
as first preference. New Passenger
Terminals to be developed may be
designed with subways with escalators
instead of FOB.

Hence, attempt should be made
to provide Subways/FOBs at all
categories of stations in a phased
manner according to priority.
Subways/FOBs are to be provided at
NSG/1-5 and SG/1-3 category stations
and non-provision of the same at these
stations may be treated as_ deficiency
under MEA. However, non-provision
of Subways/ FOBs at NSG-6 & HG/1-3
category stations may not be regarded
as deficiency under MEA.

These are broad guidelines for
providing passenger amenities at
stations. However, GMs/DRMs may
make need based modification in
design duly recording the justification
thereof for the quantum of facilities
envisaged in these comprehensive
instructions including stations where
running of double stack containers are
involved.

—3e-

iv

Para
8.2

Para 9

Design of FOBs should be standardized
(especially the width) for the stations
based on the footfall (at least 6 m wide).
FOBs with both stairs and ramp facility
should be provided to make them
accessible for senior citizens and
persons with physical disability as well
as ease of self carrying trolley bags.

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