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| Circular number | Commercial Circular No. 75 of 2002 |
|---|---|
| File number | NO.2001/TGI/20/P/Internet |
| Type | Commercial Circular |
| Topic | claims |
| Official PDF | indianrailways.gov.in |
Reservation on Internet through IRCTC 4.1 For ticket printing at IRCTC premises terminals will be located at IRCTC
GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
(RAILWAY ROARD)
_ NO.2001/TGI/20/P/Internet Tk g, System ) . New Delhi
6" Sept. 2002
To
The General Managers ं
All Zonal Railways,
(Commercial Circular No.75/2002)
Sub; Extension of Internet Ticketing System
rooneiatepene a een me
o
A pilot project for booking of tickets on internet has been successfully
_ implemented in Dethi Area. Ministry of Railways have“decided this should be extended
to the following areas in order of priority:-
1. Chennai .
2. Muinbai
3. Secunderabad
. 4. Bangalore
5. Howrah.
After that it should be taken up at Pune, Ahmedabad, Kanpur, Agra, Patna, etc
and eventually covering all important stations (A class stations), within a time frame of
six months, as desired by MR
Before taking up the expansion plan, IRCTC should also ensure that delivery _
of tickets from PRS counter is enabled in Delhi Aréa at important locations
Zonal Railway should earmark the specific Railway counter to be operated by
IRCTC or Indian Railway as mutually decided for collecting the tickets by passengers
These collection counters should be properly furnished with bright signage bearing the
logo of IRCTC and IR. If Railway staff is provided on such counters, they. should be
properly trained in customer care and should be very courteous and polite. This should
be ensured. Printing of tickets will be done only im the city where ticket is
distributed, so as to keep check on accountal of ticket rolls.
_ Zonal Railways may please get in touch with IRCTC to work out detailed
modalities |
All facilities for enabling internet ticketing including appropriate space be —
provided to IRCTC on usual terms and conditions
{20 —
Procedure Order and Internet Booking Manual was circulated vide Commercial
Circular No. 41/2002 dated 24,5.2002 to be followed by. Zonal Railways, However, a
copy of the same is again enclosed herewith,
Please acknowledge the receipt of this letter,
a
a
(Dr.P. y Goel)
Executive Director Passenger Marketing
Copy to:-
Chief Commercial Managers, All Zonal Railways. oo
Managing Director/CRIS, Chanakyapuri, New Delhi.
Managing DirectorARCTC, Bank of Baroda Bidg, Parliament Street, New Delhi.
Enc: Two
—[2/—-
@
~~ GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
(RAILWAY BOARD)
NO .2002/TGV/20/PARCTC/ INPERNET नर , New.Delht
To
The Chief Commercial Managers
All Zonal Railways.
¢ COMMERCIAL CIRCULAR NO.41/2002) :
Sub: Reservation on Internet through IRCTC.
A Joint Procedure Order for Reservation on Internet through IRCTC is
enclosed herewith along with Internet Booking Manual. This is in pursuance of
‘MoU signed between Ministry of Railways and IRCTC. ;
The IRCTC will maintain all books and returns as prescribed by Traffic
Accounts Office. a ; .
At the end of each day complete statement of transactions of total
bookings through IRCTC will be generated which will give total fare excluding
commissjon/service charges levied by IRCTC.
7
7 ; | . | i Meg oe
Marae roll number for the tickets be allotted for ticket rolls issued to .
A. rolling settlement scheme i.e. lump sunt amount deposited by IRCTC
in the account of Railways and its progressive reduction as per individual
transaction may be put in. place through the software which should also be
checked manually. - SS
The topping up as well as reduction of the IRCTC account should also be
checked by the software. Oo लि
‘Ten days statement of actual money deposited-by IRCTC yiz-a-viz the
debit raised due to transactions may be sent to Traffic Accounts Office on
regular basis for cross check.
| 22
Ten days statement of actual money deposited by IRCTC viz-a-viz the _
debit raised due to transactions may be sent to Traffic Accounts Office on
regular basis for cross check. ं ं
The software developed by CRIS. should be ‘thoroughly checked by _
Manager, Data Base/PRS and Dy.CAO/TA before making the system on line.
The procedure for reservation, inodification, cancellation is described in
the enclosed procedure ord
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