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| Circular number | COMMERCIAL CIRCULAR NO.41/2002 |
|---|---|
| File number | NO.2002/TGI/20/PARCIC/ |
| Type | Commercial Circular |
| Topic | claims |
| Official PDF | indianrailways.gov.in |
Reservation on Internet through IRCTC " The Refunds on the tickets issued by IRCTC on internet shall also be granted
GOVERNMENT OF INDIA MINISTRY OF RAILWAYS © (RAILWAY BOARD) NO.2002/TGI/20/PARCIC/ INPERNET-~-. New Delhi - oe etd 5.2002 To The Chief Commercial Managers All Zonal Railways. ' (COMMERCIAL CIRCULAR NO.41/2002) Sub: Reservation on Internet through IRCTC. A Joint Procedure Order for Reservation on Internet through IRCTC is enclosed herewith along with Internet Booking Manual. This is in pursuance of MoU signed between Ministry of Railways and IRCTC. 7 The IRCTC will maintain all books and returns as prescribed by Traffic Accounts Office. . a . At the end of each day complete statement of transactions of total bookings through IRCTC will be generated which will give total fare excluding commissjon/service charges levied by IRCTC. : ं Separate roll number for the tickets be allotted for ticket rolls issued to A-rolling settlement scheme i.e. lump sum amount deposited by IRCTC in the account of Railways and its progressive reduction as per individual transaction may be put in place through the software which should also be checked manually. - | : Oo ं The topping up as well as reduction of the IRCTC account should also be checked by the software. | - Ten days statement of dotual ifoney deposited-by-IRCTC viz-a-viz the debit raised due to transactions may be sent to Traffic Accounts Office on regular basis for cross check. . IB 4 ' Ten days statement of actual money deposited by IRCTC: viz a-viz the — debit raised due to transactions may be sent to Traffic Accounts Office on regular basis for cross check The sofiware developed by CRIS should be ‘thoroughly checked by . Manager, Data Base/PRS and Dy.CAO/TA betore making the system on line The procedure for reservation, modification, cancellation 1s described in the enclosed procedure order which should be scrupulously followed: Other working gtrangements are:given in the Internet Bool ng Manual, ‘a copy of है which is also enclosed herewith This issues with concurrence of Finance and Accounts Directorates of Railway Board } Please acknowledge the receipt of this letter. : (2... (Dr.P.K. Goel) Executive Director Passenger Marketing DA: 1.Procedure Order 2.Internet Booki ng Manual नए No.2002/TG 1/20/PAIRCTC/INTERNET | ~NEW DELHI | oe ं 2 5.2002 Copy to: FA&CAOs, All. Zonal Railways. _ Directors (Audit), All Zonal Railways. ‘ , ) 7 For Financial Commissioner, Railways Copy forwarded to: MD/IRCTC, New Delhi CCM(PMYyNorthern Railway GM(PRS)/CRIS, New Delhi JOINT PROCEDURE JOINT PROCEDURE ORDER FOR INTERNET BOOKING न - In pursuance of Railway Board’s directive to IRCTC vide letter No. 2001/C&IS/PRS/Internet Booking dated 30.10.2001 to provide internet based advance train reservation booking facility to rail users, the following working procedure order is issued for information and strict adherence by all concerned IRCTC shall be allowed access to the Indian Railway PRS system for advance reservation on behalf of their customers and all necessary assistance as is being extended to a new PRS centre/user shall be extended by all concerned, - The facility shall be extended to individuals on their registration with IRCTC on mutually agreed terms and conditions as prescribed by the Corporation. To control misuse of the facility by unscrupulous elements, IRCTC shall impose such restrictions as are considered necessary on the number of tickets to be purchased by each registered customer and also monitor individual transaction closely. To start with a maximum of 4 transactions per month be permitted on each card The computer system to be procured by IRCTC for internet booking shall be housed in the IRCA building at the site earmarked and mutually agreed upon by CCM/NR/NDLS and MD/ARCTC. CCM/PM/NDLS shal! provide necessary connectivity to IRCTC system.and also to the peripherals viz terminals and ticket printers located at IRCTC’s printing centres. Cost for this will be borne by IRCTC¥ | pe a CCM/PM/NDLS may assist IRCTC in gelling 64 KBPs leased Jand line from DOT
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