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Introduction of computerised Token System at reservation

Commercial Circular No. 65 Of 2002
Historical — likely supersededCircularticket-checking
Historical — likely superseded. This circular predates 2020 and has probably been replaced. Treat it as a record of what the rule was, not what it is. The official Railway Board PDF always prevails over anything shown here.

Open the official PDF on indianrailways.gov.in

Circular numberCommercial Circular No. 65 Of 2002
TypeCommercial Circular
Topicticket-checking
CurrencyHistorical — likely superseded
Official PDFindianrailways.gov.in

Summary

Introduction of computerised Token System at reservation Sub: Introduction of computerised Token System at reservation

Text of the circular

oN

GOVERNMENT OF IND TAC BHARAT SARKAR)
MINISTRY OF RAILWAY S(RAIL MANTRALAY A)
(RALLWAY BOARD)

ROW Fe We -

No, 2001/1G./20/P/Token System New Dethi, dated 21,08,2002.

The General Managers(Commercial),

All Zonal Railways.
(Commercial Circular No. 65 Of 2002.)

Sub: Introduction of computerised Token System at reservation

offices.

Please find enclosed a copy of Central Railway’s letter No
C/CRS/BB-162 dated 19/23-10-2001 on the above noted subject wherein
Central Railway has given the details of functioning of the Computerised
Token System introduced at Computerized Passenger Reservation. Cenlre
Mumbai CST and public opinion thereof °

Ministry of Railways desire that the feasibility Of introducing the
similar system on zonal railways may be explored and wherever feasible, the
scheme may be implemented under intimation to this office. For better
understanding of the system, an officer may be sent from your railway to
Central Railway, if considered necessary.

DA: As above. (Dr. PUR. ye
Executive Director, Passenger Marketing,
Raihvay Board,

88 —

Oe सरकरर

रेल मंत्रालय (रेलवे बोर्ड)
महाप्रबंधक (वाणिज्य),
सभी क्षेत्रीय te.

(2002 का वाणिज्य परिपत्र सं. 14).
विषय : आरक्षण कार्यालयों में कंप्यूटरीकृत टोकन प्रणाली आरंभ करना.
उपर्युक्त विषय पर मध्य रेलवे के दिनांक 19/23.10.2001 के पत्र की प्रति संलग्न है

जिसमें" कंप्यूटरीकृत यात्री आरक्षण केन्द्र, मुंबई saul शिवाजी टर्मिनस में शुरू की गए
कंप्यूटरीकृत टोकन प्रणाली की कार्यप्रणाली के ब्योरे तथा उस पर जनता की रीय॑ दी गई है.

रेल मंत्रालय चाहता है कि क्षेत्रीय tel पर इसी प्रकार की प्रणाली को शुरू करने की
व्यवहार्यता का पता लगाया जाए तथा जहाँ कहीं व्यावहारिक हो, इस कार्यालय को सूचित करते हुए
यह प्रणाली: कार्यान्वित की जाए. प्रणाली को बेहतर ढंग से समझने के लिए: यदि आवश्यक aa ः
जाए तो आपको रेलवे से मध्य रेलवे में एक अधिकारी भेजा जाए.

संलग्नक : यधोक्‍्त fit “
my
(at. पी.के.गोयल)

कार्यकारी निवेशक, यात्री (विपणन)
Jord ate.

saNJEEV

wy

tn

_ swareetit oth ही 2,
मध्य रेल कार्यालय... .*. हि
CENTRAL RAILWAY मुख्य बाणिज्य प्रबंधक (यात्री विपणन ) a

ह्डिः &
कंप्यूटर केंद्र, न्यू wag बिल्डिंग, दूसश MAT
B. fir. र. मुंबई
। OFFICE OF THE
CHIEF COMMERCIAL MANAGER
(Passenger Marketing)

\ . Computer Centra, New Annexe Bldg.
| , a“) लि. , / tind Floor, Murnbai C. 5. T,
fs. va लि —
CICRS/BB- 162, ‘ दिन 49.10.2004
. सं हे कि/ Dalad न oe
लि ' ...। संख्या/१०. ं। ः

Traffic Comnercia

Joint Director, 4 a tf iA ” Png
KG), . 7 . an ae . rey दि

hn ; SA Ce न.
Ralway Board, |: 7 . egy! ERP gy mon
Sub : Computerised Token System. Pree tp)

Wry,’

[Se Bo vibes

Ref: Rly. Bd.'s letter No.2001/1G.U20/P, [ tte." f 19 joa a
"Dated 31.07.2001, ee a

Mf rey,

With reference to Railway Board's aforesaid letter, the report on functioning of «
" the Computerised Token System at Computerised Passenger Reservation Centre,
Mumbai CST and public opinion in this regard is furnished below:

The Token System tias been introduced with effect fromt.6.2001 on a teat
basis and from 22.6.2001 onwards on reguiar basis at CSTM PRS. The new
rangement has been appreciated by all users visiting this certer and so far 68
appreciations have been recorded by them. Also few passengers nearly. 8. :
passengers have suggested to change the system Into the old system. Of course this

e has been suggested on the first day Le. on 16.2001, skwe the passengers were not -
ः सिविल with the system whereas the next day onwards tremendous laurels and

, appreciation heve been coming trom the public to continue the system not only at
व CSTM bet also at all छल locations as well. a

At present one counter is earmarked Le. Booking windy: No.22 for Issuing -
lokens and its working hours from 7.45 fs. fo 19.45 tvs. At his counter a token is -
being issued to the users wilh the help of SPT machine which has capacily of issuing

. aboik 400 tokens per minute. The Token number Is printed serially by the machine
Boe and हैं fs not passibte to tamper with this arrangement easily, The users takes the
ही 7 token number and walt on the first floor where adequ

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