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| Circular number | Commercial Circular No. 47 of 2011 |
|---|---|
| File number | No. 2011/TG-I/20/P/Senior |
| Date | 2011-09-15 |
| Type | Commercial Circular |
| Topic | reservation |
| Currency | Historical — likely superseded |
| Official PDF | indianrailways.gov.in |
Facilities for senior citizens at computerized Passenger Reservation System(PRS) centers. introduction of computerised token system at PRS Centers.
GOVERNMENT OF INDIA (Bharat Sarkar) MINISTRY OF RAILWAYS (Rail Mantralya) (RAILWAY BOARD) **** No. 2011/TG-I/20/P/Senior Citizens New Delhi, dated 15.09.2011 The Chief Commercial Managers, All Zonal Railways. (Commercial Circular No. 47 of2011) Sub: Facilities for senior citizens at computerized Passenger Reservation System(PRS) centers.. A reference has been received from Standing Committee of Voluntary Agencies(SCOVA) wherein it has been inter-alia pointed out that at the reservation counter(s) earmarked for senior citizens at Passenger Reservation System(PRS) centers in metros/big cities, there are long queues and senior citizens have to stand for hours in the queue. As such token system should be intro<lucedat such counters. 2. In. this connection please refer to this office letter No.200l/TG.I/20/P/Token System dated 21.08.2002 regarding introduction of computerised token system at PRS Centers. It is understood that at present this system is operational at some PRS centers viz. Mumbai CSTM, Thane, Hyderabad etc. 3. The request of SCOVA has been examined and it is desired that wherever, at computerised PRS centers, counters have been earmarked for senior citizens/handicapped persons, zonal Railways should consider provision of sitting arrangements near to that special counter subject to availability of space. It may, however, be ensured that such arrangements should not obstruct the free movement of passengers in the PRS center. 3.1 Necessary action may be taken accordingly and list of such PRS centers may be sent to this office for information. List of PRS centers where computerised/normal token system is in vogue may also be advised. ~1t1 ( Sanjay Manocha) Dy. Director Traffic Commercial (G)-II Railway Board Resv.Fac.Letter-Il/52 - 2.- Con to: 1. CCMlPMs and CCMlPSs, all zonal railways. 2. MD, CRIS, Chanakayapuri, New Delhi. 3. MD/IRCTC, 9th floor, Bank of Baroda Building, Parliament Street, New Delhi. 4. CTM, Metro Railway, Metro Rail Bhavan, 33/1, J L Nehru Road, Kolkata-71. 5. EDV (T), EDFC, OSD/TC & V (SS) branch of Railway Board. 6. Director General, Professor/Training & Professor/Commercial Railway Staff College, Vadodara. 7. The Principals, Zonal Training Centers, Central Railway/Bhusaval, Eastern Railway Dhanbad, Northern Railway, Chandausi, NE Railway, Muzaffarpur, NF Railway, Alipurduar, Southern Railway, Trichy, SE Railway, Sini, Western Railway, Udaipur. 8. General Secretary, National Federation of Indian Railwaymen (NFIR), 3, Chelmsford Road, New Delhi. 9. General Secretary, All India Railwaymen Federation (AIRF), 4, State Entry Road, New Delhi. 10.Secretary General, Federation of Railway Officers Association (FROA), Room No.365-A, Rail Bhawan, New Delhi. 11.Secretary General, Indian Railway Promotee Officers Federation (IRPOF), Room No.268, Rail Bhawan, New Delhi. 12.Secretary General, All India RPF Association, Room No.549, Rail Bhawan, New Delhi. 13.Secretary General, National Federation of Railway Pensioners' Organization, 825, Supertech Residency, Sector-5, plot No.6 A, Ghaziabad-201010. LetIer20 III 51
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