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| Circular number | Commercial Circular No. 54 of 2016 |
|---|---|
| File number | No. 2001/TG-I/20/P |
| Type | Commercial Circular |
| Topic | reservation |
| Currency | Historical — likely superseded |
| Official PDF | indianrailways.gov.in |
Earmarking of separate reservation counters for ladies a) At computerized reservation office, a separate reservation counter should be
GOVERNMENT OF INDIA (Bharat Sarkar) MINISTRY OF RAILWAYS (Rail Mantralya) (RAILWAY BOARD) No. 2001/TG-I/20/P New Delhi, dated | | .09.2015 Chief Commercial Managers, All Zonal Railways. (COMMERCIAL CIRCULAR NO. 54 OF 2015) Sub: Earmarking of separate reservation counters for ladies. Please refer to this office letter of even No. dated 06.09.2001 (CC No. 54/2001) wherein detailed instructions regarding earmarking of separate reservation counter for ladies were circulated to all zonal Railways. This issue has also been considered by the Cabinet Committee on Empowerment of Women (2014-15) who has again emphasized the need for the same and has observed that if it is not possible to earmark exclusive counters for women in certain reservation centers/ Railway Stations owing to lack of computerization or shortage of manpower or less volume of women commuters, women passengers may be attended separately at the same counter by displaying information board that the women passengers can form a separate queue to buy journey tickets and also platform ticket at respective counters. 2, In para (c) of the instructions dated 06.09.2001 referred to above, the issue raised by Cabinet Committee on Empowerment has already been addressed, however the instructions contained in the letter referred to above are reiterated: as well as amplified for the information of all coricerned:- a) At computerized reservation office, a separate reservation counter should be earmarked for ladies if the average demand per shift is not less than 120 tickets. b) In case, there is no justification for earmarking of exclusive counter for ladies, the requests received from ladies should be dealt with along with the reservation requests of the specific categories viz. senior citizen, physically handicapped, ex.MPs, MLAs, accredited journalists, freedom fighters etc. ' c) At those reservation offices where separate reservation counters have not been earmarked for ladies. and also those -locations which have not been computerized, ladies/female passengers should not be compelled to join the general queues and be attended to separately at the same counter as for general passengers. A suitable notice board about the availability of this facility should also be displayed near the reservation counter. This facility will however be __.__-available only from_1130_hours_to-avoid-misuse_of this-facility_by-unscrupulous ~V- न 2- elements to block accommodation during opening hours of. general and Tatkal : reservation. ं d) Ladies may be allowed to purchase tickets from these reservation counters irrespective of persons for whom the reservation is being sought. However, no other persons will be allowed to purchase ticket for them from these counters. e) As far as earmarking of Separate unreserved ticket counters for ladies, zonal Railways may assess the demand and do the needful based on the same. _ fo Director Passenger Marketing . Railway Board. 3, Necessary instructions may be issued to all concerned. ra Copy to: to: . CCM/PMs and CCM/PSs, all zonal railways. 2. ADG/PR, EDV(T), EDF(C), DEF(C), OSD/TC, F(C) &V(SS) branches of Railway Board. ° . . - MDARCTC, 11 Floor, Statesman House, Barakhambha Road, New Delhi, . General Manager/PRS-I, CRIS, Chanakyapuri, New Delhi. . Director General, Professor/Training & Professor/Commercial Railway Staff College, Vadodara. . . 6. The Principals, Zonal Training Centers, Central Railway, Bhusaval, Eastern Railway, Bhuli/Dhanbad, Northern Railway, Chandausi, NE Railway, Muzaffarpur, NF Railway, Alipurduar, Southern Railway, Trichy, SC Railway, Maula Ali, SE Railway, Sini, North Western Railway , Udaipur. 7. Director, Indian Railway Institute of Transport Management, Hardoi Bypass Road, Manak Nagar, Lucknow-226001 1, 8. General Secretary, National Federation of Indian Railwaymen (NFIR), 3 ' Chelmsford Road, New Delhi. ं ः 9. General Secretary, All India Railwaymen Federation (AIRF), 4, State Entry Road, New Delhi
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