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| Circular number | Commercial Circular No. 64 of 2015 |
|---|---|
| File number | No. TCII/2003/2015/Refund |
| Date | 2015-11-12 |
| Type | Commercial Circular |
| Topic | refunds |
| Currency | Historical — likely superseded |
| Official PDF | indianrailways.gov.in |
Amendments in the certain provisions of Refund Rules-Comprehensive Refund Rule refund of fare on unused unreserved ticket shall, when such ticket is presented for refund
No. TC1l/2003/2015/Refund Policy/1 Commercial Circular NoGy 2015 GOVERNMENT OF INDIA(Bharat Sarkar) MINISTRY OF RAILWAYS(Rail Mantralaya) RAILWAY BOARD(Rail Bhavan) New Delhi, dated 0 .11.2015 The General Managers, All Indian Railways. Sub: Amendments in the certain provisions of Refund Rules-Comprehensive Refund Rule. Amendments in the certain provisions of Refund Rule have been made and Comprehensive Refund Rule shall be notified through Gazette Notification. A copy of the draft gazette notification in Hindi as well as in English version is enclosed and the same have also been uploaded under the head Commercial Circular on Indian Railways website www.indianrailways.gov.in. . This will come into effect from 12.11.2015 The changes in the refund rule wherever required should be cartied out in manual ticketing system and in PRS, UTS, SPTMs etc. Special arrangements should be made to ensure that necessary instructions and the revised refund rules should reach the staff well in time. Steps should also be taken to ensure that the staff fully understand these changes in the refund rule and implement them properly, . Wide publicity should be given through media at regular intervals and the same may also be displayed prominently at all stations at booking/reservation counters. "Action should also be taken to make changes in Passenger Information Systems at all places including Enquiry office etc. In case of any disparity in English and Hindi version, the English version shall prevail. . / हि EX (Vikram Singh) Director (Passenger Marketing) Railway Board. Encl. DA as above. 2/- No. TCII/2003/2015/Refund Policy/1 -2- New Delhi, dated "0:5६ .11.2015 Copy forwarded for information and necessary action to: 1 2 3. 4. 5 6 on 10. CRB, MT, FC, PS/MR, PS/MOS(R) for information please. CCMs, All Indian Railways. CCM (PM)s, All Indian Railways. CCO, All Indian Railways. The Managing Director CRIS, New Delhi for necessary changes in the software. IRCA Chelmsford Road, New Delhi, for making necessary correction slip in Rule No. 213 of IRCA Coaching Tariff No. 26 part | (Vol-l), MDARCTC, New Delhi. ADG/PR for wide publicity. Managing Director, Konkan Railway Corporation, Belapur Bhawan, Plot No. 6, Sector 11, CBD Belapur, Navi Mumbai-400614., ED(FC), ED(C&IS), EDV(T), ED(Chg.), DDTC(G)-Il, DDTC(G), JDF(C) (Vikram Singh) Director (Passenger Marketing) Railway Board. [To be published Part-II, Section 3, Sub-section (i) of the Gazette of India, Extraordinary] GOVERNMENT OF INDIA MINISTRY OF RAILWAYS (RAILWAY BOARD) NOTIFICATION New Delhi, dated the, ----11-2015. G. S. R----(E).---In exercise of the powers conferred by sub-section (1), read with clause (b) of sub-section (2) of section 60 of the Railways Act, 1989 (24 of 1989) and in supersession of Railway Passengers (Cancellation of tickets and refund of fare) Rules, 1998, except as respect things done or omitted to be done before such supersession, the Central Government hereby makes the following rules, namely :- 1. Short title and commencement.-(1) These rules may be called the Railway Passengers (Cancellation of Ticket and Refund of Fare) Rules, 2015. (2) They shall come into force on the 12" day of November, 2015. 2. Definitions. - In these rules, unless the context otherwise requires, - (a) “ARP” means advance reservation period upto which a reserved ticket can be booked for a future journey date; (b) “authorised agent” means a person authorised by a railway administration to issue reserved or unreserved tickets and to cancel reserved tickets; c) “clerkage” means a charge levied by a railway administration for the clerical work rendered 8 y by it in the refund of fares; (d) “confirmed ticket” means a ticket on which a berth or seat has been confirmed; a) (fp “destination station” means the station for which the ticket has been issued; “fare” includes basic fare, supplementary charge on superfast trains, reservation fee and other applicable miscell
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